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Oneplus 8pro via OnePlus 8 Pro

  1. Insanethunder
    Eclair May 18, 2022

    Insanethunder , via OnePlus 8 Pro , May 18, 2022 :
    Hello support I am using one plus 8pro using nearly 1.5 years
    Today I am very much disappointed.why i will choose oneplus
    Because some green vertical line appears while using the phone suddenly that green vertical line appears even iam not used that hardly and even phone not broken no damage even not happens single crack not there while using suddenly that green light comes in the middle of the phone so iam very much disappointed so I called customer service centre they are saying easily you need to replace your screen it will cost comes around 19000
    What can I do now ? Is there any option for not replacing like any software correction is there because it's too much of cost and even no damage occurred
    1652891486808.jpg
    And i attached my phone display photo
     

    #1
    DrHuda likes this.
  2. pablofg1978
    Head Moderator Head Moderator May 18, 2022

    pablofg1978 , May 18, 2022 :
    Hello there,
    This is a community forum, not support.
    Sadly, there is not much to do, you will need to replace the display.
    When this line appeared?
     

    #2
    Insanethunder likes this.
  3. Insanethunder
    Eclair May 18, 2022

    Insanethunder , via OnePlus 8 Pro , May 18, 2022 :
    Today only while i am using
     

    #3
  4. pablofg1978
    Head Moderator Head Moderator May 18, 2022


    #4
    Insanethunder likes this.
  5. Insanethunder
    Eclair May 18, 2022


    #5
  6. pablofg1978
    Head Moderator Head Moderator May 18, 2022

    pablofg1978 , May 18, 2022 :
    So.... You was using your device and it appeared all the sudden?
     

    #6
    Insanethunder likes this.
  7. Insanethunder
    Eclair May 18, 2022


    #7
  8. pablofg1978
    Head Moderator Head Moderator May 18, 2022

    pablofg1978 , May 18, 2022 :
    A drop can easily damage the display internally and if you use a case it may not show external damage
     

    #8
    Insanethunder likes this.
  9. Insanethunder
    Eclair May 18, 2022

    Insanethunder , via OnePlus 8 Pro , May 18, 2022 :
    Bro iam using the case even though I am not dropping the phone on that time if I did i will take it easily because it's my fault
     

    #9
  10. PTuT
    Jelly Bean May 18, 2022

    PTuT , via OnePlus 8 Pro , May 18, 2022 :
    Recently, I saw quite growing number of posts with exactly the same issue. Strange...
     

    #10
    Insanethunder likes this.
  11. Insanethunder
    Eclair May 18, 2022

    Insanethunder , via OnePlus 8 Pro , May 18, 2022 :
    Yes bro i am one of them I can't take it easily anyway and my phone screen looks like ugly today and it is difficult to accept it because the OnePlus display is one of the best displays in my opinion so now today it's broken and trust also. " green vertical line top to bottom" fate of oneplus phone users now a days😢 Thanks of your message
     

    #11
  12. Insanethunder
    Eclair May 21, 2022


    #12
  13. Insanethunder
    Eclair May 21, 2022

    Insanethunder , via OnePlus 8 Pro , May 21, 2022 :
    Here is the proof so many customers posting and commenting on this type issues pls support and share two todays before I suffered for this tomorrow maybe more users will suffer for this
     

    #13
  14. Insanethunder
    Eclair Jun 22, 2022 at 5:42 AM

  15. KluGe
    Lollipop Jun 22, 2022 at 6:10 AM

    KluGe , Jun 22, 2022 at 6:10 AM :
    In most cases this has happened after an OS12 update ...
    But when the green line(s) are already there:
    You only can have your damaged screen replaced. :(

    If you use Search here in this user forum you'll find a lot of such cases, some had it changed under warranty, some had to pay ...
     

    #15
  16. Gav_W86
    Moderator Moderator Jun 22, 2022 at 12:06 PM


    #16
  17. Insanethunder
    Eclair Jun 22, 2022 at 12:07 PM


    #17
  18. Gav_W86
    Moderator Moderator Jun 22, 2022 at 12:54 PM


    #18
  19. Insanethunder
    Eclair Jun 22, 2022 at 12:55 PM


    #19
  20. Gav_W86
    Moderator Moderator Jun 22, 2022 at 3:30 PM

    Gav_W86 , Jun 22, 2022 at 3:30 PM :
    contact oneplus support
     

    #20
    KluGe likes this.