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OnePlus 8t 6 month extended warranty via OnePlus 8T

  1. teja.k t
    Eclair Oct 22, 2020

    teja.k t , via OnePlus 8T , Oct 22, 2020 :
    I have joined the RCC club and tried claiming the 6 months extended warranty as the benefit. Now, How can I know that I have successfully activated the RCC benefit -6 month extended warranty on my OnePlus 8t? In the OnePlus store app it's showing only 1 year warranty under my device?
    Ps attaching screenshot showing in Red cable club which says use it. After clicking on it OnePlus care app opens and nothing happens there.
    1603378181464.jpg
     

    #1
  2. Rajendra.Bhat
    Jelly Bean Oct 22, 2020

    Rajendra.Bhat , Oct 22, 2020 :
    I think you need to activate it
     

    #2
  3. teja.k t
    Eclair Oct 22, 2020

    teja.k t , via OnePlus 8T , Oct 22, 2020 :
    After clicking on "use it", Simply OnePlus care app opens and nothing happens.
     

    #3
    Prinju likes this.
  4. psygarden , via OnePlus 8T Aquamarine Green , Oct 23, 2020 :
    Open OnePlus Care app. Go to My Devices tab. Under the 8T you'll see : Covered under OnePlus Extended Warrenty.
     

    #4
  5. teja.k t
    Eclair Oct 23, 2020

    teja.k t , via OnePlus 8T , Oct 23, 2020 :
    This is what I am getting.. "seems to be under warranty"
    1603422663863.jpg
     

    #5

  6. #6
  7. Amyth007
    Donut Oct 23, 2020


    #7
  8. ShaviSuri
    Froyo Oct 23, 2020


    #8
    teja.k t likes this.
  9. Dwij Sheth
    Cupcake Oct 23, 2020


    #9
    teja.k t likes this.
  10. Shailender Sharma
    Jelly Bean Oct 23, 2020

    Shailender Sharma , via OnePlus Nord , Oct 23, 2020 :
    This message means your device is under normal warranty of one year.

    You haven't registered your complementary extended warranty successfully.

    Try to register it first.


    1603479702545.jpg
    On the OnePlus care app, if you have activated the 6 months complementary extended warranty successfully. It should be seen like that.
     

    #10
  11. Dwij Sheth
    Cupcake Oct 24, 2020


    #11
    teja.k t likes this.
  12. Shailender Sharma
    Jelly Bean Oct 24, 2020

    Shailender Sharma , via OnePlus Nord , Oct 24, 2020 :
    Clear cache from the app. See if it show the details.

    Otherwise Uninstall the app and then reinstall it from the playstore again.

    If it still don't show, then contact customer care. They will help you for sure.
     

    #12
  13. teja.k t
    Eclair Oct 24, 2020

    teja.k t , via OnePlus 8T , Oct 24, 2020 :
    Can you post the screenshot of your OnePlus 8t in OnePlus care app and also in Red cable club?
     

    #13

  14. #14
    teja.k t likes this.
  15. ShaviSuri
    Froyo Oct 24, 2020

    ShaviSuri , via OnePlus 8T , Oct 24, 2020 :
    I have clicked on it. I have done with OTP as well. still not getting it. I am not noob brother. It's some technical glitch. Still OnePlus is not able to solve.
     

    #15
  16. AyushP27
    Froyo Oct 24, 2020

    AyushP27 , via OnePlus 8T , Oct 24, 2020 :
    Open your RCC
    Go to Benefit Center > OnePlus Care
    At the bottom you'll find "GET BENEFIT"
    Tap on it, select "6-months additional warranty" & your phone, press Confirm.
    Now it'll show a "USE IT" button instead of "GET BENEFIT"
    .
    You can now see your updated warranty details in OnePlus Care app :)

    1603572017430.jpg
     

    #16
  17. teja.k t
    Eclair Oct 26, 2020

    teja.k t , via OnePlus 8T , Oct 26, 2020 :
    Finally.. after reaching servify india on twitter and sharing screen recording got the extended warranty on my OnePlus 8t.. It was problem from their side..
    1603696176845.jpg
     

    #17
    Shailender Sharma likes this.
  18. ShaviSuri
    Froyo Nov 1, 2020

    ShaviSuri , via OnePlus 8T , Nov 1, 2020 :
    I have already commented above that I am facing the same issue.
    don't think I have not followed any steps to claim 6 months warranty. I have tried more than 30 times. I have called customer care 10 times to get fix. I have mailed OnePlus care with same issue but got reply which is unrelated to our problem.
     

    #18
  19. teja.k t
    Eclair Nov 1, 2020

    teja.k t , via OnePlus 8T , Nov 1, 2020 :
    Bro.. reach servify india on twitter.. they'll help you
     

    #19