0
Oneplus 8T - Device restart issue

  1. mihirsakhle
    Cupcake Nov 22, 2021

    mihirsakhle , Nov 22, 2021 :
    Hi Team,
    Lately, my one plus 8T has been hanging up frequently (error message: system UI not responding) and then it gets rebooted in a few minutes.
    This happens 3-4 times per day.
    I did a soft reset (not deleting data) but it didn't help resolve the issue.
    Then I did a hard reset (delete all data), but still, the issue persists.
    Any idea what could be the reason?

    Also when unlocking the screen, the "vision comfort" mode seems to be turned on. Slight yellowish tinge.
    When the phone is unlocked, then it gets back to normal.

    Could anyone please help guide me?
     

    #1
  2. psygarden
    The Lab Reviewer - OnePlus 9RT 5G Nov 22, 2021


    #2
  3. HarshKK14
    Jelly Bean Nov 23, 2021


    #3
  4. mihirsakhle
    Cupcake Nov 23, 2021


    #4
  5. psygarden
    The Lab Reviewer - OnePlus 9RT 5G Nov 24, 2021

    psygarden , via OnePlus 8T Aquamarine Green , Nov 24, 2021 :
    You can use any log app from play store. Just open the log app and start the log while you replicate the issue. Then go to log app again and stop the log. It'll save in Internal Storage. Just upload the file while sending feedback.
     

    #5
  6. psygarden
    The Lab Reviewer - OnePlus 9RT 5G Nov 24, 2021

  7. Raul Oja
    Cupcake Nov 27, 2021

  8. mihirsakhle
    Cupcake Dec 6, 2021