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OnePlus 8t fingerprint issue with official tempered glass Nov 27, 2020 via OnePlus 8T

  1. AKHILGAJULA
    Cupcake Nov 27, 2020

    AKHILGAJULA , via OnePlus 8T , Nov 27, 2020 :
    Hi I have ordered tempered glass from OnePlus store. I followed the instructions correctly and the glass is applied well to the screen. But after applying the tempered glass I'm facing fingerprint issues. Sometimes fingerprint is not recognizing, I have to put my finger for few seconds long and have to apply more pressure to get it recognized. I even re entered my fingerprint after applying the glass.
    is it the problem with tempered glass or the latest update to oxygen os.
     
    Last edited: Nov 27, 2020
    #1

  2. Shailender Sharma
    Marshmallow Nov 27, 2020

    Shailender Sharma , Nov 27, 2020 :
    Did you removed the pre-installed screen protector before applying the tempered glass?
     
    #2
    LordPM likes this.

  3. AKHILGAJULA
    Cupcake Nov 27, 2020

    #3

  4. StefanStark
    Ice Cream Sandwich Nov 28, 2020

    #4
    LordPM likes this.

  5. trimmer
    Froyo Nov 28, 2020

    trimmer , via OnePlus 8T , Nov 28, 2020 :
    Clearly he said he did fingerprint registrations again after new screen protector applied. Another issue with 8t-original screen protector knocking fingerprint sensor. What a cracking phone [e]1f602[/e][e]1f602[/e][e]1f602[/e][e]1f602[/e]
     
    #5
    alteredtech and Mr.Bernji like this.

  6. Mr.Bernji
    Gingerbread Nov 30, 2020

    #6

  7. A.Saketh Gupta
    Honeycomb Dec 1, 2020

    #7

  8. mohnish_mo7
    Cupcake Dec 6, 2020

    mohnish_mo7 , via OnePlus 8T , Dec 6, 2020 :
    I bought my OP 8T 12GB varient yesterday at the official experience store .I installed the proper tempered glass under them ,then tried to set up the fingerprint .but it repeatedly showed error .the store person informed to update to resolve the issue .

    As soon as I came back home I updated still no use 🤦🏻
     
    #8

  9. solinger10
    Cupcake Dec 9, 2020

    solinger10 , Dec 9, 2020 :
    Yeah, I'm seeing similar behavior with my 8T as well. It was working well before I installed the screen protector. I first noticed it when re-registering my fingerprints after installing the screen protector. It was saying that my screen/fingers were dirty way more than usual.
     
    #9

  10. MarinosXx
    Gingerbread Dec 10, 2020

    #10

  11. Red Sus
    Gingerbread Dec 10, 2020

    #11

  12. Osprey520
    Eclair Dec 10, 2020

    #12
    Red Sus likes this.

  13. Sunnymalik7
    Donut Dec 10, 2020

    #13

  14. P.Sandeepreddy
    Eclair Dec 10, 2020

    #14

  15. MallePranavDheerajYT
    Gingerbread Dec 10, 2020

    MallePranavDheerajYT , Dec 10, 2020 :
    I seems to be an hard ware issue it's not under solve by suggesting go to service center and check it's software manually
    I think if lot of people facing this take this to reach sight of OnePlus
     
    #15

  16. Red Sus
    Gingerbread Dec 11, 2020

    Red Sus , Dec 11, 2020 :
    Yes u r right dude
     
    #16

  17. OnePlus_Forever
    Cupcake Dec 11, 2020

    #17

  18. Maari_shiva
    Cupcake Dec 11, 2020

    #18

  19. solinger10
    Cupcake Dec 12, 2020

    solinger10 , Dec 12, 2020 :
    This is the official screen protector.

    Yes of course I've tried cleaning it/my finger.

    I'd rather not have to buy a new one. There are no other issues with it.
     
    #19

  20. Praveer_Kapoor
    Gingerbread Dec 12, 2020

    #20

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Last replied by TheOnePlusLife

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