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[Submitted] OnePlus 8T no 5G

  1. P1603008073778
    Cupcake Oct 31, 2020

    P1603008073778 , Oct 31, 2020 :
    I'm in Australia and I'm with Telstra who has 5G in my error and I could connect with my Oppo but since changing to the OnePlus phone I can't get 5G and the 4G isnt the best either. The band's being used by the towers around me are the ones said to work with my version of the phone.

    --update--
    OnePlus reply just said it would be fixed in an update sometime in the future.

    the YouTube video posted below is what I used a few months back after the reply from OnePlus and it has enabled 5G for me in Australia.
     
    Last edited: Jan 1, 2021

    #1
    festar4o and Q1608244830703 like this.
  2. Suhas Klkrn555
    OnePlus Bug Hunter Staff Member Oct 31, 2020

    Suhas Klkrn555 , Oct 31, 2020 :
    It would be our pleasure to resolve the issue that you are facing, as we have contacted you for the required information to analyze it further via direct message.

    Thanks & Regards,
    Suhas.
     

    #2
  3. Suhas Klkrn555
    OnePlus Bug Hunter Staff Member Oct 31, 2020

    Suhas Klkrn555 , Oct 31, 2020 :
    It would be our pleasure to resolve the issue that you are facing, as we have contacted you for the required information to analyze it further via direct message.

    Thanks & Regards,
    Suhas.
     

    #3
  4. Suhas Klkrn555
    OnePlus Bug Hunter Staff Member Nov 1, 2020

    Suhas Klkrn555 , Nov 1, 2020 :
    The issue reported by you is being taken care by our developer team and they are currently working on this. We will get back to you in case we would need more information.

    Thanks & Regards,
    Suhas.
     

    #4
  5. E1586913260400
    Cupcake Nov 1, 2020

    E1586913260400 , via OnePlus 8 Pro , Nov 1, 2020 :
    Hi I have a similar issue, located in Australia had 5G on my OnePlus 8 pro whilst on oxygen os 11 open beta 2, but now on open beta 3 no 5G
     

    #5
  6. Khalid_Fan
    Eclair Nov 1, 2020

    Khalid_Fan , via OnePlus 8T , Nov 1, 2020 :
    Me too, 5G network doesn't work on oneplus 8T in Saudi Arabia. Also volte and wifi calling.

    Model numbers: BK2000, BK2001, BK2003, BK2005
     

    #6
    Ardeleanu likes this.
  7. X1603141720046
    Honeycomb Nov 12, 2020

    X1603141720046 , Nov 12, 2020 :
    There is something wrong with the 8T and you people at OnePlus MUST GET IT FIXED IMMEDIATELY!!!!!!
    This phone was sold as a 5G phone and yet 5G does NOT work?????
    I am on AT&T and I have contacted them several times and they tell me that 5G should be working. However, there is NO 5G setting anywhere on this unlocked 8T.
    GET IT FIXED RIGHT NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    OR GET SUED!!!!!!!!!!!!!!!!!!!!!!!!! UNDERSTAND???????????????????????
     

    #7
    W1565512991566 likes this.
  8. D1601917640102
    Cupcake Nov 12, 2020


    #8
  9. ahf3
    Cupcake Nov 19, 2020

    ahf3 , Nov 19, 2020 :
    Im also facing the same issue. Im in Dubai, UAE.
    I'm not even able to find 5g option on my mobile.

    Im using oneplus 8t.
    Please help me out.
     

    #9
  10. W1603435577389
    Eclair Nov 21, 2020

    W1603435577389 , Nov 21, 2020 :
    Hello, I'm from Romania, i bought the OnePlus 8t and have no 5G on Orange Romania, i have a 5G contract. Please solve the problem! And also no Volte!

    See attached picture!
     

    Attached Files:


    #10
    Ardeleanu likes this.
  11. Swapnil109
    Cupcake Nov 23, 2020


    #11
  12. Ardeleanu
    Donut Nov 23, 2020

    Ardeleanu , via OnePlus 8T , Nov 23, 2020 :
    And in Romania, the operator does not matter, if you have or do not have a 5G subscription, your phone MUST show you the 5g band as it shows you 3g, 4g. The phone does not have 5G !!!
     
    Last edited: Nov 23, 2020

    #12
    W1603435577389 likes this.
  13. Mao.mao
    Donut Nov 26, 2020

    Mao.mao , via OnePlus 8T , Nov 26, 2020 :
    Hi I'm from Singapore my 8T also didn't show 5G but when I take out my sim card and put it into a iphone 12 it show 5G

    Can someone from oneplus do something ?
    Or is it one of the co founder left oneplus there is no one to settle oneplus company?
     

    #13
  14. W1565512991566
    Eclair Dec 14, 2020

    W1565512991566 , Dec 14, 2020 :
    Same here. i bought oneplus8t 5g from India and in Bangkok, it is not showing 5g even after purchasing such expensive phone and AIS 5g package.AIS says its oneplus phone fault. Fix it or get sued
     

    #14
  15. Dabelgiumpowa
    Cupcake Dec 15, 2020

    Last edited: Dec 15, 2020

    #15
  16. mirzaismbaig
    Cupcake Dec 16, 2020

    mirzaismbaig , via OnePlus 8T , Dec 16, 2020 :
    Brother you got any solution for this? I also have the same issue in Saudi.
     

    #16
  17. W1565512991566
    Eclair Dec 17, 2020

    W1565512991566 , Dec 17, 2020 :
    Any solution of the 5G bands support in oneplus 8T.. we should raise our voices for this kind of support and quality oneplus provide to Indian customers. same model but other variant works well..quality must also be inferior for Indian customers.
     

    #17
  18. Dabelgiumpowa
    Cupcake Dec 17, 2020

  19. W1565512991566
    Eclair Dec 28, 2020

    W1565512991566 , Dec 28, 2020 :

    Very true.. Oneplus should look into this matter
    #Oneplus8tNOT5g
     

    #19
  20. P1538204274713
    Cupcake Dec 30, 2020


    #20