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OnePlus 8T - Touchscreen stops working via OnePlus 8T Aquamarine Green

  1. Madsiver , via OnePlus 8T Aquamarine Green , Oct 18, 2020 :
    Got my OnePlus 8T yesterday, but whenever I turn 120hz on, a couple of minutes go by and the touchscreen freezes. I can only use the buttons and face recognition.
    60hz does the same, but after 1-2 hours.
    I tired turning off 3 finger screenshot gesture, aswell as a factory reset but no dice.

    Any suggestions??
     

    #1
  2. psygarden
    Gingerbread Oct 18, 2020


    #2
  3. Sridhar Ananthanarayanan
    Lollipop Oct 18, 2020

    Sridhar Ananthanarayanan , Oct 18, 2020 :
    Quite strange. I don't have that issue.
     

    #3
  4. Rajendra.Bhat
    Ice Cream Sandwich Oct 18, 2020

    Rajendra.Bhat , Oct 18, 2020 :
    Better contact OP support
     

    #4
  5. stuge234
    Froyo Oct 19, 2020 at 4:06 AM


    #5
  6. Jamy23
    OnePlus Bug Hunter Staff Member Oct 19, 2020 at 9:45 AM

    Jamy23 , Oct 19, 2020 at 9:45 AM :
    It would be our pleasure to resolve the issue that you are facing. We have dropped you a message for more details required to get this sorted out. Hope you would get back to us at the earliest.


    Regards,
    Jamy
     

    #6