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Oneplus 9 becomes unresponsive almost every morning

  1. O1586932725014
    Eclair Sep 24, 2021

    O1586932725014 , Sep 24, 2021 :
    Hi guys,

    My OP9, 12GB Ram edition, becomes unresponsive almost every morning. I purchased it on 23rd of August. The problem came within the first 8-10 days. Initially I ignored it thinking that it might be due to some background updates, but in a few days I realized that it is an issue.

    I cannot even switch off the alarm in the morning without restarting the phone. It happens almost every second day.

    Anyone else facing this issue?
     

    #1
    puccellino likes this.
  2. the_o2
    OnePlus 9 Series Expert Community Expert Sep 24, 2021

    the_o2 , Sep 24, 2021 :
    Hi, I have people are facing problem with alarm app,
    Try to clear the storage data of clock app and restart your phone once.
    And also disable the sleep standby optimization under the battery settings.

    If it still same
    Better to report this issue here
    https://forums.oneplus.com/feedback

    Meanwhile disable the clock app and use Google clock app until the issue get resolved.
     

    #2

  3. #3
    Dresa91, drmartin and the_o2 like this.
  4. G_plusone
    Nougat Sep 24, 2021


    #4
  5. DarshanMeniya
    OnePlus TV Product Ninja 2021 Sep 25, 2021

    DarshanMeniya , Sep 25, 2021 :
    Ideally it should not be happen, You may try to do hard reset the smartphone or you can contact customer services.
     

    #5
    O1586932725014 likes this.
  6. O1586932725014 , via OnePlus Community App , Sep 25, 2021 :
    I did this

    Try to clear the storage data of clock app and restart your phone once.
    And also disable the sleep standby optimization under the battery settings.

    But today morning again phone became unresponsive. So I have disabled the clock app and installed Google clock. Will see if this happens again.

    Any idea what to do if this still happens?
     

    #6
  7. puccellino
    Lollipop Sep 25, 2021

    puccellino , Sep 25, 2021 :
    What does your storage look like, can you send a screenshot please.

    🙂
     

    #8
    Artemus, Caomhin and Xcommunicad0 like this.
  8. Xcommunicad0
    Lollipop Sep 26, 2021

    Xcommunicad0 , via OnePlus 8T , Sep 26, 2021 :
    Hi, try also with disabling the "Allow modifying the system settings" option from the "Advanced - Modify system settings" from App info.
     

    #9
    the_o2 and Caomhin like this.

  9. #10
    G_plusone and puccellino like this.
  10. O1586932725014 , via OnePlus Community App , Sep 26, 2021 :
    Done this. What effect this will make on functioning of clock app?
     

    #11
  11. Xcommunicad0
    Lollipop Sep 26, 2021

    Xcommunicad0 , via OnePlus 8T , Sep 26, 2021 :
    I think nothing except it won't Ring the Alarm in case your Phone is switched off.
     

    #12
    Caomhin likes this.

  12. #13
  13. puccellino
    Lollipop Sep 27, 2021


    #14
  14. G_plusone
    Nougat Sep 27, 2021

    G_plusone , Sep 27, 2021 :
    that system storage is unusually low
    were there similar cases before ?
     

    #15
  15. puccellino
    Lollipop Sep 27, 2021

    puccellino , Sep 27, 2021 :
    If you have a 9 series ......can you check please.
     

    #16
    G_plusone likes this.
  16. G_plusone
    Nougat Sep 27, 2021

    G_plusone , Sep 27, 2021 :
    ohh
    same as you have 8T :D
     

    #17
    puccellino likes this.
  17. Xcommunicad0
    Lollipop Sep 27, 2021


    #18
    Caomhin likes this.
  18. O1586932725014 , via OnePlus Community App , Sep 27, 2021 :
    Didn't got freezed today and yesterday. Also a new OS update came day before yesterday. They might have fixed this issue in that update but not sure. Will post after a week how things goes
     

    #19
    puccellino likes this.
  19. Benny627
    Bug Hunter Staff Member Sep 27, 2021

    Benny627 , Sep 27, 2021 :
    It would be our pleasure to resolve the issue that you are facing, as we have contacted you for the required information to analyze it further via direct message.
     

    #20
    O1586932725014 likes this.