3
Oneplus 9 Getting restart on its own via OnePlus 9

  1. Vratesh_Rathi
    Cupcake Aug 8, 2021

    Vratesh_Rathi , via OnePlus 9 , Aug 8, 2021 :
    My oneplus 9 is getting restart on its own, sometimes it gets stuck and gets restart and takes a lot of time to start. Sometimes it just restart on its own even if battery is full or sufficient.
     

    #1
  2. Swejuggalo
    OnePlus 9 Series Expert Community Expert Aug 8, 2021


    #2
    rHITkM. and G_gurshan_kang_HWIn like this.
  3. G_gurshan_kang_HWIn
    Cupcake Sep 23, 2021

    G_gurshan_kang_HWIn , via OnePlus 9 , Sep 23, 2021 :
    I also faced this issue. My OnePlus 9 occasionally restarts on its own while I'm using it. It happens completely random like when I'm browsing chrome or when playing music. At one point it started restarting when I was busy bidding at an item on eBay. I bought this phone based on reliability because nothing such occurred on on my one plus 7 but I am completely disappointed with my decision to buy OnePlus 9. The crashes and restart happen quite so often that I searched on the community and it turns out I'm not only one facing this issue.
     

    #3
  4. Swejuggalo
    OnePlus 9 Series Expert Community Expert Sep 23, 2021

    Swejuggalo , via OnePlus 9 Pro Morning Mist , Sep 23, 2021 :
    What firmware are you on? (11.2.9.9 EU 9 Pro here). Mine can last for ages and stay stable without manual reboots. But I if I wanted to make the phone go nuts within 5-15 minutes I can use bubbles a certain way.
     

    #4
    G_gurshan_kang_HWIn likes this.
  5. G_gurshan_kang_HWIn
    Cupcake Sep 23, 2021

    G_gurshan_kang_HWIn , via OnePlus 9 , Sep 23, 2021 :
    The same firmware as yours. I'm not sure about the bubbles, coz I haven't used it yet. After the factory reset, the only thing I used the phone was for browsing Amazon or eBay as well as play music on YouTube music app. So I'm not sure what makes it go haywire and restart on its own
     

    #5
  6. Swejuggalo
    OnePlus 9 Series Expert Community Expert Sep 23, 2021

    Swejuggalo , via OnePlus 9 Pro Morning Mist , Sep 23, 2021 :
    Wish I had the issue myself. Easier to do trial and error then.
    EU model too?
    Seen several others with such issues. Some cases have been solved by disabling bubbles in settings. Others seems more complicated.
     

    #6
  7. Saf_ran
    Cupcake Sep 26, 2021


    #7