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Oneplus 9 Pro black bar issue via OnePlus 9 Pro

  1. aico600
    Cupcake Oct 19, 2021

    aico600 , via OnePlus 9 Pro , Oct 19, 2021 :
    Hey guys, I've had the phone for about 3 weeks now. I started noticing it about a week ago. When I'm watching a youtube video at night for example or in dark environment on minumum brightness and pull the video down from the middle (when it shrinks the video itself and the screen gets gray on the edges) but don't close it, I can see a dark line where the status bar is. Seems that the youtube gray is perfect for the retention(?) to be seen. Does anyone else have the same problem or is it just me and should I ask for a repair or replacement? Sorry for the pictures, I took them with my old phone.

    P.S. In case my explanation wasn't clear, when the yt video is on full screen, grab it and pull down and hold and you should see gray space around the video.

    P.S.2. At first I thought it is a screen burn but after some research it appears that this issue is common on OP 8 Pro and is not image retention.

    So is my phone faulty, should I book a repair or it's normal? Does anyone else have the problem? Tried changing to 60 fps but the bar is still there ( https://m.imgur.com/a/2XeSdGp , https://m.imgur.com/a/rpJAiHL ).
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    #1
  2. Techbizz
    Gingerbread Oct 20, 2021


    #2