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Oneplus 9 pro charger cable via OnePlus 9 Pro

  1. NIYASDEEN K
    Donut Aug 6, 2021

    NIYASDEEN K , via OnePlus 9 Pro , Aug 6, 2021 :
    I have bought oneplus 9 pro 3months ago , I charge my mobile only twice a day. but the cable at the phone end is melted like the insulation is getting removed. Does it get cover? I don't know what to do 🥺🥺🥺, eventhough I use very smoothly 😭😭😭😭👍🏻
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    #1
  2. pkg3107
    Ice Cream Sandwich Aug 6, 2021

    pkg3107 , Aug 6, 2021 :
    Well, usage damage is not covered in warranty. It might have been accidental, can't say about that.
    You can still find the cable in the store.
     

    #2
  3. Dresa91
    User of the Year 2016; Most Active User 2020 Aug 6, 2021

    Dresa91 , Aug 6, 2021 :
    AFAIK it is not covered, because it may also have been broken/damaged by your use.
    Sorry, but you have to buy a new cable.
     

    #3
  4. Nipu_1998
    The Lab Reviewer - OnePlus Nord 2 Aug 7, 2021

    Nipu_1998 , via OnePlus 9 Pro , Aug 7, 2021 :
    The damages are not covered under warranty.

    Next time, consider changing the charging position. The current setup might be putting too much strain on the cables.
     

    #4
  5. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Aug 7, 2021

    Liehjan , Aug 7, 2021 :
    Doesn't look melted, looks more like bent and abused... It's not covered by warranty but replacement cables aren't that expensive.
     

    #5
    Kruemelfelix likes this.
  6. Akshat Sehgal
    Ice Cream Sandwich Aug 7, 2021

    Akshat Sehgal , via OnePlus 9R Lake Blue , Aug 7, 2021 :
    That's a clean break caused from excessive bending. Warranty won't cover damage caused by the user. If the cable works fine, just use some electrical tape to protect it from further damage though I would prefer using some heatshrink tubing if you can get your hands on some.
     

    #6
  7. aakashsood
    Jelly Bean Aug 9, 2021

    aakashsood , via OnePlus 9 Pro , Aug 9, 2021 :
    This has become a common occurrence with new OP devices. Even my cable has started wearing off exactly like this. Been using OnePlus devices from OP 2 times and have had almost every subsequent device in the household but this started 7T onwards. Currently I have 3 such cables in my house that came with 7T, 8 Pro and 9 pro.
    Maybe they changed something in their manufacturing process which is leading to this. I mean not everyone can be a rough user.
     

    #7

  8. #8
  9. Pinku Reddy
    Gingerbread Aug 9, 2021

    Pinku Reddy , Aug 9, 2021 :
    No its does not cover in warranty. Only manufacture defect products only cover in it.
    Then cover it with spring at the place of damage. So it can act as protection and reduce risk of further damage.
     

    #9