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Oneplus 9 pro Media storage

  1. georo_kg
    Cupcake Jan 27, 2022

    georo_kg , Jan 27, 2022 :
    Hi,
    after upgrade Oneplus 9 Pro to LE2123_11_C.44 i saw that Media storage was using 34GB of disk space. I try to empty OnePlus Gallery trash folder but nothing changed. Did somebody know how to fix the issue?
     

    #1
  2. Cervantes
    Moderator Moderator Jan 27, 2022

    Cervantes , Jan 27, 2022 :
    Hello there
    If I'm not mistaken the media storage is the information You have in whatsapp, facebook and other apps
    You can connect the phone to a computer or usb memory and copy information or copy to the cloud
    You can clean the chats and check
     

    #2
    Dresa91 likes this.
  3. georo_kg
    Cupcake Jan 27, 2022

    georo_kg , Jan 27, 2022 :
    Hi,
    i've just clear viber and whatsapp data but nothing changed (i am not using facebook). Media Storage is still 34GB
     

    #3
  4. Cervantes
    Moderator Moderator Jan 27, 2022

    Cervantes , Jan 27, 2022 :
    As above I suggested You to make a backup of important files
    You can do a factory reset, erase everything and install everything from 0 play store
     

    #4
  5. H1620700978448
    Eclair Mar 28, 2022

  6. P1512699419168
    Cupcake May 8, 2022

    P1512699419168 , via OnePlus 9 , May 8, 2022 :
    Had the same issue on my oneplus9 le2113.
    I backed up data, hard-wiped everything and restored. That solved it for me.
    Now media storage behaves reasonably.
     

    #6