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OnePlus 9 pro not charging or powering up

  1. Azleo84
    Cupcake Sep 21, 2021

    Azleo84 , Sep 21, 2021 :
    The other day I placed my OnePlus 9 pro to charge on my nightstand using the oe charger and cable, took a shower and when I went for my device it would would not power on, disconnecting and reconnecting the charger has no effect.
    I've attempted several force restarts with the volume up + power button and still nothing.

    Anybody deal with this lately?
     

    #1
    M1629992203720 likes this.
  2. Dresa91
    User of the Year 2016; Most Active User 2020 Sep 21, 2021

    Dresa91 , Sep 21, 2021 :
    Did you try another charger?
     

    #2
  3. Azleo84
    Cupcake Sep 21, 2021

    Azleo84 , Sep 21, 2021 :
    Yeah, I tried the box and cord from my OnePlus 8 pro, a generic charge cable I keep in my car and still nothing.
     

    #3
  4. Dresa91
    User of the Year 2016; Most Active User 2020 Sep 21, 2021

    Dresa91 , Sep 21, 2021 :
    and a normal boot/power on doesn't work?

    can you try cleaning the usb port carefully?
    Not that the motherboard or anything has any damage.
     

    #4
  5. Azleo84
    Cupcake Sep 21, 2021

    Azleo84 , Sep 21, 2021 :
    The ports clean, I've had the device a out a month now.
    There is absolutely no power being delivered via the battery or charge cable.
     

    #5
  6. Dresa91
    User of the Year 2016; Most Active User 2020 Sep 21, 2021

    Dresa91 , Sep 21, 2021 :
    Can you then please contact the support via www.oneplus.com/support ?
    Where are you from?
     

    #6
  7. Swejuggalo
    OnePlus 9 Series Expert Community Expert Sep 21, 2021

    Swejuggalo , via OnePlus 9 Pro Morning Mist , Sep 21, 2021 :
    When you connected the charger to begin with was the phone completely out of battery? Or did it die during the charge?
    Any wireless charger nearby you could try?

    How long have you pressed the buttons for forced reboot?
     

    #7
    Dresa91 likes this.
  8. M1629992203720
    Cupcake Oct 2, 2021

    M1629992203720 , Oct 2, 2021 :

    Hi,

    I have the same problem with my 9Pro it was completely out of battery to begin with. I pressed the power button for 15 seconds. I also tried the power button + volume down button for 10 seconds and no response.

    It somehow got fixed. I don't know what fixed it but here is what I did:

    - kept in charger for a while.
    - remove sim.
    - press power button and hold both volume buttons and alternatively mashing them
    - reinsert sim.
     
    Last edited: Oct 2, 2021

    #8
  9. aayush2004
    Cupcake Oct 4, 2021

    aayush2004 , Oct 4, 2021 :
    I am having similar problem I have just opened my new one plus and senses when I insert my charger but dosen't charge or turn on
     

    #9