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OnePlus 9 Pro - Receive 5G with one?!

  1. E1571955403834
    Cupcake May 18, 2021

    E1571955403834 , May 18, 2021 :
    Hello,
    my problem exists now for a long time because I can not receive 5G with the OnePlus 9 Pro.
    Before that I bought last year the 8 Pro and there was the same problem ...
    The people which have a Telekom or Vodafone contract can receive 5G without any issues!
    The support told me in the past that in near future it will comes a update which will make possible to receive 5G for the people which have a o2 contract! Now are more then six months passed and it is still not possible?!?!?
    Have you really planned any updates for this really big issue in Germany?

    Your sincerely,

    Big OnePlus Lover
     

    #1
  2. the_o2
    OnePlus 9 Series Expert Community Expert May 18, 2021

    the_o2 , May 18, 2021 :
    Hey mate, this is what OnePlus official replied

    It would be better if you give feedback of your here once
    https://forums.oneplus.com/feedback
     

    #2
    Caoimhín likes this.
  3. E1571955403834
    Cupcake May 18, 2021

    E1571955403834 , May 18, 2021 :
    Hi,
    this is really cheap answer ...
    They told me that the band N78 is missing and will come with a update .
    After over 3 months nothing changed ...
     

    #3
  4. McLarenMania
    Honeycomb May 18, 2021

    McLarenMania , via OnePlus 7T Pro 5G , May 18, 2021 :
    Sometimes they are hamstrung by the provider. Have you checked with O2 if they support op devices?
     

    #4
    Caoimhín likes this.