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OnePlus 9 Pro Wi-Fi Hotspot issue

  1. andreacos92
    Gingerbread Apr 4, 2021

    andreacos92 , Apr 4, 2021 :
    OnePlus 9 Pro 12/256 here, on latest 11.2.2.2

    Wi-Fi hotspot seems not working for most of my devices... my car doesn't detect the OnePlus network at all even after several refreshes, my Android TV detects it but cannot connect.
    My most recent laptop (Lenovo YogaSlim7) is the only one that can detect and connect, while my Surface 3 cannot detect it too.

    Already tried to change SSID, security options, password, and Wi-Fi band, but nothing changes.

    I think there's something related to Wi-Fi 6 options that acts weird, because the Lenovo is the only one between my devices that support Wi-Fi 6, even if the related option in OnePlus 9 hotspot settings is disabled.
    Anyone else with same problem?
     

    #1
    Rielbe likes this.
  2. hojsimpson952
    Ice Cream Sandwich Apr 4, 2021


    #2
  3. andreacos92
    Gingerbread Apr 5, 2021

    andreacos92 , Apr 5, 2021 :
    As I said, running Oxygen OS 11.2.2.2.LE15BA.

    Just wanted to know if anyone else is facing the same issue or I am missing something, before report it as a bug :rolleyes:
     

    #3
  4. hojsimpson952
    Ice Cream Sandwich Apr 5, 2021

    hojsimpson952 , via OnePlus 8T Aquamarine Green , Apr 5, 2021 :
    Oh sorry. I've overlooked that you already posted that.
    Did it work before? Because if that is the case I'd report a bug.
     

    #4
  5. andreacos92
    Gingerbread Apr 5, 2021

    andreacos92 , Apr 5, 2021 :
    I have the phone for 4 days, and it updated to 11.2.2.2 as soon as I got it out of the box, so I didn't try with previous releases.
     

    #5
  6. Ruqhaiya Taskeen
    Ice Cream Sandwich Staff Member Apr 6, 2021

    Ruqhaiya Taskeen , Apr 6, 2021 :
    We may have to check this further. Kindly check you're inbox we've dropped you a direct message. It'll be of great help if you could share the required information. 

    Regards,
    Ruqhaiya Taskeen
     

    #6
    andreacos92 likes this.
  7. araavvv
    Eclair Apr 14, 2021


    #7
    Mathieu Lo and Rielbe like this.
  8. Rielbe
    Donut Apr 29, 2021

    Rielbe , Apr 29, 2021 :
    OnePlus 9 Pro 8/128 - Same problem. I can't share connection neither WiFi nor USB.

    UPDATE (2021-05-05): After some investigations, I got the problem solved. It was a problem with my carrier (I could share the internet connection if I was connected to a WiFi network). I contacted with them and they fixed my problem (it was a problem with the configuration of the APN).
     
    Last edited: May 5, 2021

    #8
    Mathieu Lo likes this.
  9. dinamoski
    Honeycomb May 2, 2021

    dinamoski , May 2, 2021 :
    My laptop connects fine. But I get intermitant connection drops and reconnects notifications on the phone. Not enough to interrupt the internet usage. That's even with the latest FW.
    When I connectd another phone to the hotstop. There was a warning from the other phone the connection was not stable.
     

    #9
  10. ShehryarHussain786
    Ice Cream Sandwich May 3, 2021

    ShehryarHussain786 , May 3, 2021 :
    I'm having the same issue and my current software version is 11.2.4.4.

    The WiFi tethering works on 2.4GHz. But on 5GHz mode it doesn't work. My laptop has an ax200 chip and it can connect to 6GHz and other bands. But with oneplus it's unable to connect. Except in 2.4GHz mode.
    I have not able to find any solution as of now.
     

    #10
  11. MDMujtaba999
    Jelly Bean Staff Member May 4, 2021

    MDMujtaba999 , May 4, 2021 :
    We would like to check this further and have got in touch with you via personal conversation for more details.
    Please requesting you to respond to us at the earliest.

    Regards,
    Mujtaba
     

    #11
  12. MDMujtaba999
    Jelly Bean Staff Member May 4, 2021

    MDMujtaba999 , May 4, 2021 :
    We have responded to your concern via DM, please check for the same and respond with the required information at the earliest.

    Regards,
    Mujtaba
     

    #12
  13. Mathieu Lo
    Cupcake May 4, 2021

    Mathieu Lo , May 4, 2021 :
    I have the exact same problem with my Oneplus 9. I cannot connect any device onto hotspot. I need this fixed urgently. Please advise.
     

    #13
  14. AbandonedTrolley
    Jelly Bean May 4, 2021

    AbandonedTrolley , May 4, 2021 :
    Sounds daft but have you guys tried changing the protocol for the hotspot to WPA2 instead of 3? I had an issue with my Chromebook not liking it, changed that and it worked fine afterwards.
     

    #14
    Jan371 likes this.
  15. Mathieu Lo
    Cupcake May 4, 2021

    Mathieu Lo , May 4, 2021 :
    Mate you are my hero. It worked fine
     

    #15
    AbandonedTrolley likes this.
  16. paramjit2001
    Honeycomb May 4, 2021

  17. W1623391454866
    Cupcake Jun 11, 2021

    W1623391454866 , Jun 11, 2021 :
    I still get some stability issues. When in online Teams meeting with the laptop and when I use phone at the same time laptop drops from the oneplus hotspot. So for example opening phone will drop the connection. Of course it resumes right after, but it's enought to drop me from the teams meeting.

    Happened to me multiple times, so it's easily reproduced. Settings were normal: 2G Band, WPA2, no wifi-6 standard hotspot.
     

    #17
    C1629189205972 likes this.
  18. Jan371
    Cupcake Jun 13, 2021

    Jan371 , Jun 13, 2021 :
    That worked for me too! Thank you!
     

    #18
    AbandonedTrolley likes this.
  19. C1629189205972
    Cupcake Aug 17, 2021

    C1629189205972 , Aug 17, 2021 :
    Hello,

    I have the same problem. When I'm using Hotspot, i can't use my phone. The same problem is when i get notification, also Hotspot kills connection..

    Where is the problem? When you will fix this bug?
     

    #19
  20. L1619966570458
    Cupcake Aug 27, 2021

    L1619966570458 , Aug 27, 2021 :
    I'm having the same issue. It did not work at all until I changed to WPA2-personal. 2.4 ghz. Now I connect but there is no internet access. I have one plus 9 pro 5g on 11.2.8.8. what else can I try? This is terrible I'm trying to work while traveling and now it is impossible. Please help.
     

    #20