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OnePlus 9 Series FAQs, answered by OnePlus staff


  1. Y1619344220870 likes this.
  2. S1577348386799
    Cupcake May 26, 2021

    S1577348386799 , via OnePlus 9R , May 26, 2021 :
    I want speak caller ID for my Bluetooth one plus z... Previous I use one plus 7 this facility available.. Please work on it
     

    Atiq1989 likes this.
  3. Caomhin
    OnePlus 9 Series Expert Community Expert May 26, 2021

    Caomhin , via OnePlus 9 Pro , May 26, 2021 :
    As it's a Google Phone feature you will need to contact Google developers to request that.
     

    the_o2 and McJader like this.
  4. S1577348386799
    Cupcake May 26, 2021


  5. DONDAPATI DINESH
    Cupcake May 26, 2021

    DONDAPATI DINESH , via OnePlus 9 Pro , May 26, 2021 :
    Can someone please answer this? Also I noticed grey shades are different from OP7 pro as the grey theme of Chrome incognito / YouTube dark mode looks completely different on my oneplus 9 pro. It is even more evident with the background theme of Digital wellbeing and parental controls in settings with OP7 pro producing accurate grey shade. Please see in the pictures, left one is OP7 pro and the right one is OP9 pro. Has anyone else noticed this? Technically both OP7 pro and OP9 pro are supposed to produce same colors right? Or am I missing something.
    1622047459566.jpg

    1622049218609.jpg
     

    Attached Files:


  6. McJader
    Marshmallow May 26, 2021

    McJader , May 26, 2021 :
    Yes, even OnePlus 9R has the Google Dialer.
    It's upto Google to provide features and updates and fix bugs.
     

    Bobbie63 and the_o2 like this.
  7. Caomhin
    OnePlus 9 Series Expert Community Expert May 26, 2021

    Caomhin , via OnePlus 9 Pro , May 26, 2021 :
    The screen on OP7 Pro is AMOLED and the screen on the 9 Pro is a higher definition LTPO AMOLED display, brightness and display calibration will have minor differences. There are also many more options for the display settings, QHD, 120Hz etc, you can try these out to see if you can get the 9 Pro to reflect what you see on the 7 Pro. But the screen technology has moved on.
     

    Bobbie63 and the_o2 like this.
  8. Y1619344220870
    Cupcake May 27, 2021

    Y1619344220870 , via OnePlus 9 , May 27, 2021 :
    When I bought the OP9 it normal time taken to complete charge to 100% was around 40 mins but after the latest update I have noticed that in 1 minute the phone charges approx to 2% . And even if I put the phone on charge at either 20% or 40% battery remaining, the charge is very slow, as it takes around 50-55 mins to complete the charge.

    Will this be fix or it's happening only in my device?
     

  9. Caomhin
    OnePlus 9 Series Expert Community Expert May 27, 2021

    Caomhin , via OnePlus 9 Pro , May 27, 2021 :
    Turn off Optimised Charging to see if that makes a difference.

    Also check the 1st post in the following thread linked below for any questions, SOT, tips, issues, and all things related to battery, heating, and charging of the OnePlus 9 Pro.

    https://forums.oneplus.com/threads/...heating-and-charging-feedback-thread.1412143/
     

    the_o2 and Bobbie63 like this.
  10. G_Mugdha_Trivedi_Jftc , via OnePlus 9 , May 27, 2021 :
    I cannot see saved images from instagram in my gallery. Although the instagram folder can be seen in file manager but gallery doesn't show instagram folder. I've checked the setting of instagram and gallery, all the permissions are agreed to. Kindly help.
     

  11. the_o2
    OnePlus 9 Series Expert Community Expert May 27, 2021

    the_o2 , May 27, 2021 :
    Enable the " show hidden files " option in file manager app, go to that folder and delete the .nomedia files.
     

    RacerZ and Caoimhín like this.
  12. vvvkalyan
    Cupcake May 27, 2021


    Vishal2219 likes this.
  13. the_o2
    OnePlus 9 Series Expert Community Expert May 28, 2021


    Caoimhín likes this.
  14. Vikas_Kumar1995
    Donut May 28, 2021


  15. the_o2
    OnePlus 9 Series Expert Community Expert May 28, 2021


    Caoimhín likes this.
  16. Vishal2219
    Eclair May 28, 2021


  17. James Farrell , via OnePlus 9 Pro Pine Green , May 29, 2021 :
    I'm having multiple issues with my 9 pro but I have no idea why. I'm not very tech savvy so forgive the basic language.
    The other day, receiving a message on WhatsApp activated play on Spotify!
    Trying to listen to Spotify on my headphones using Bluetooth is tricky as it randomly doesn't work at all or can just cut out. The music/podcast will show as playing, I can see on my phone that the headphones are connected via Bluetooth, the volume is up but no sound is coming through. My headphones are less than a year old Sony.
    I save pages for future reference to my home screen. I have a few which I go to daily. I've done this for years but since getting a one plus, they all disappear from time to time.
    I have noticed the over heating problem but only once or twice so figure I don't do a lot of whatever causes it.
    How can I get assistance to sort these issues?
     

  18. the_o2
    OnePlus 9 Series Expert Community Expert May 29, 2021

    the_o2 , May 29, 2021 :
    Try to reset the Bluetooth settings by doing this

    Settings
    Apps & notifications
    see all apps
    3 dots on top right corner( show system apps ) Bluetooth
    storage
    clear cache and clear storage

    Settings
    System
    Reset Options
    Reset Wi-Fi, mobile & Bluetooth (it will delete your saved Wi-Fi passwords and Bluetooth settings also so keep that in mind)

    And restart your phone.

    Pages means Web page of Chrome browser?

    Phone heats if you use camera for longer period of time or using any graphic intensive games/apps.
     

    James Farrell, RacerZ and Caoimhín like this.

  19. F1581942625095 likes this.
  20. Saravanakumar24
    Cupcake May 29, 2021