87
OnePlus 9 Series FAQs, answered by OnePlus staff


  1. RacerZ
    Honeycomb Jun 2, 2021

    RacerZ , Jun 2, 2021 :
    Tencent/PUBG has to whitelist the OnePlus 9 series. I would suggest sending Tencent your request.
     

    F1581942625095, McJader and the_o2 like this.

  2. Caomhin
    OnePlus 9 Series Expert Community Expert Jun 2, 2021

    Caomhin , via OnePlus 9 Pro , Jun 2, 2021 :
    Clear the OnePlus Camera App info Cache and App info Storage.

    Also Clear the OnePlus Camera Service App info Cache and App info Storage as well.

    Restart the phone and check if this can help.

    If you don't see any improvement after trying the suggestions given. Please send Bug reports and give Feedback on the issues back to the OnePlus OOS developers. So that they can investigate them. Thank you.

    Community App Feedback tool
    https://forums.oneplus.com/feedback/

    And also contact OnePlus support directly to see if they have more information on your issue. Scroll down the page for Email, Phone contact and online Chat details.
    https://www.oneplus.com/support
     

    the_o2 likes this.
  3. the_o2
    OnePlus 9 Series Expert Community Expert Jun 2, 2021

    the_o2 , Jun 2, 2021 :
    Press and hold the Camera app
    Click on app info
    Storage
    Clear cache and clear Storage.
    Reboot your phone. See if this fixes your problem.
     

    Caoimhín likes this.
  4. F1581942625095
    Cupcake Jun 2, 2021

    F1581942625095 , via OnePlus 9 , Jun 2, 2021 :
    Ok sir I m waiting for 90 fps....
     

  5. deepak786
    Froyo Jun 3, 2021

    deepak786 , via OnePlus 9R , Jun 3, 2021 :
    Great F&Q almost cover all the things but still battery drain issue is persisting and that was not resolved with the latest updates.
     

    the_o2 likes this.
  6. B1525191828654
    Cupcake Jun 4, 2021


  7. dimebag.ftw91
    Cupcake Jun 4, 2021


  8. the_o2
    OnePlus 9 Series Expert Community Expert Jun 4, 2021

    the_o2 , Jun 4, 2021 :
    Looks like Do not Disturb (DND) is enabled.
     

    Caoimhín and Tokolozi like this.
  9. Tokolozi
    Most Original Avatar Jun 4, 2021


    Caoimhín likes this.
  10. McJader
    Marshmallow Jun 4, 2021

    McJader , Jun 4, 2021 :
    Because Do not disturb is turned on?
     

    Caoimhín likes this.
  11. McJader
    Marshmallow Jun 4, 2021


    Caoimhín, Tokolozi and the_o2 like this.
  12. dimebag.ftw91
    Cupcake Jun 4, 2021


    McJader likes this.
  13. the_o2
    OnePlus 9 Series Expert Community Expert Jun 4, 2021

    the_o2 , Jun 4, 2021 :
    :cool::cool:

    Happen sometimes ;)
    Atleast you provided the screenshot :)
     

    Caoimhín, Tokolozi and McJader like this.
  14. Tokolozi
    Most Original Avatar Jun 4, 2021

    Tokolozi , Jun 4, 2021 :
    Ninjas....
     

    Caoimhín, McJader and the_o2 like this.
  15. Y1606651577668
    Cupcake Jun 4, 2021


  16. the_o2
    OnePlus 9 Series Expert Community Expert Jun 4, 2021

    the_o2 , Jun 4, 2021 :
    9T?

    If the phone is hot charging will become slow.
     

    McJader, Caoimhín and Tokolozi like this.
  17. Y1606651577668
    Cupcake Jun 4, 2021