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OnePlus 9 Series FAQs, answered by OnePlus staff

  1. deepak786
    Froyo Jun 9, 2021

    deepak786 , via OnePlus 9R , Jun 9, 2021 :
    Just check brightness l, whether it is auto or manual. On brightness just tap on right corner brightness icon 🔆 A to setup auto or manual
     

  2. KunalBansal1999
    Cupcake Jun 9, 2021

    KunalBansal1999 , via OnePlus 9R , Jun 9, 2021 :
    The issue with brightness got resolved in the new update

    Could you help out with the 2. Problem
     

  3. deepak786
    Froyo Jun 9, 2021

    deepak786 , via OnePlus 9R , Jun 9, 2021 :
    That's not an issue there are some apps which is not compatible with full screen that will display here e.g in my case I have two apps ss attached for your convenience. There are some options in which you can display as default or fill screen. In your case all apps compatible to full screen so it is showing no apps. Hope this help
    1623230811065.jpg

    1623230811094.jpg
     

    the_o2 likes this.
  4. KunalBansal1999
    Cupcake Jun 9, 2021


  5. deepak786
    Froyo Jun 9, 2021

    deepak786 , via OnePlus 9R , Jun 9, 2021 :
    Yes
     

    P1621323288433 likes this.
  6. KunalBansal1999
    Cupcake Jun 9, 2021


  7. Josh261995
    Froyo Jun 9, 2021

    Josh261995 , Jun 9, 2021 :
    This is utterly bizzare


    • Question: Will there be a screen protector available for the OnePlus 9 Pro?
      Answer: At this moment, we don't plan to release a first-party screen protector for the OnePlus 9 Pro.
     

  8. Caomhin
    OnePlus 9 Series Expert Community Expert Jun 9, 2021

    Caomhin , via OnePlus 9 Pro , Jun 9, 2021 :
    There wasn't one for the 8Pro curved screen either.
     

    the_o2 likes this.
  9. Josh261995
    Froyo Jun 9, 2021


  10. Caomhin
    OnePlus 9 Series Expert Community Expert Jun 9, 2021

    Caomhin , via OnePlus 9 Pro , Jun 9, 2021 :
    Due to the curved screen. Not sure the reasoning. May be due to touch on a curved screen and possibly trying to get a good fit.
     

  11. Tokolozi
    Most Original Avatar Jun 9, 2021

    Tokolozi , Jun 9, 2021 :
    It's really hard to get a good fitting TGSP on curved, especially to get full glue contact.

    Either you need to live with air bubbles, of a touch dot matrix on most curved devices. Unless you go for the UV cured kinds... But they're expensive, and bad ones literally destroy the screen if not cured correctly.
     

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  12. the_o2
    OnePlus 9 Series Expert Community Expert Jun 10, 2021 at 2:28 AM

    the_o2 , Jun 10, 2021 at 2:28 AM :
    Most likely those who used Google dialer app in past never needed these or not given feedback related to this to Google.
    Recently Google added auto call recording (India specific) and caller ID announcement in their dialer app after getting feedback, so if they get enough feedback on this they might add these features in future as well :)

    You better contact to OnePlus customer support and your network operator, they might have better idea regarding to this 5G situation.
     

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  13. A1623214360460
    Cupcake Jun 10, 2021 at 5:52 AM


  14. McJader
    Marshmallow Jun 10, 2021 at 6:02 AM

    McJader , Jun 10, 2021 at 6:02 AM :
    To find your recording:

    1. Open the Phone app [​IMG].
    2. Tap Recents
    3. Tap on the caller you recorded.
      • If you recorded the most recent call: Go to the player in the "Recents" screen.
      • If you recorded a previous call: Tap History. Then select the recording from the list of calls.
    4. Tap Play [​IMG].
     

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  15. Harsha_Vardhan_
    Gingerbread Jun 10, 2021 at 9:17 PM

    Harsha_Vardhan_ , via OnePlus 9 Pro Pine Green , Jun 10, 2021 at 9:17 PM :
    Yeah but I think OnePlus had a partnership with Google, so they has to work out to bring those features back.
     

    the_o2 likes this.
  16. the_o2
    OnePlus 9 Series Expert Community Expert Jun 11, 2021 at 3:47 AM

    the_o2 , Jun 11, 2021 at 3:47 AM :
    If you think only OnePlus had a partnership with Google that is wrong, I have seen RealMe, Redmi also comes with Google Communication suite and their user are also " suffering " with same problems.
    But still we can give feedback to both Google and OnePlus, but anything related to dialer and messaging giving feedback to Google make more sense.
     

    Atiq1989 and Caomhin like this.
  17. N1619370149946
    Donut Jun 13, 2021 at 7:31 PM


  18. Caomhin
    OnePlus 9 Series Expert Community Expert Jun 13, 2021 at 10:29 PM

    Caomhin , via OnePlus 9 Pro , Jun 13, 2021 at 10:29 PM :
    If you have a 9R it's completely different hardware. So Oneplus 9 software will never work on it.
     

    McJader and the_o2 like this.