115
OnePlus 9 Series FAQs, answered by OnePlus staff

  1. ProMon04
    Eclair Jun 21, 2021

    ProMon04 , via OnePlus 9R , Jun 21, 2021 :
    9R camera not high quality image , poor zoom quality, not better dynamic range and brightness . Battery not good. Fingerprint unlock problem and touch sensation not good. poor dialler because when I call record then this coll is recorded . I have no privacy , I will not buy in future any OnePlus phone
     
    Last edited: Jun 27, 2021

    Amirashidzargar likes this.
  2. DificultuusTotalus
    Cupcake Jun 21, 2021

    DificultuusTotalus , via OnePlus 9R , Jun 21, 2021 :
    Caller ID bug. No option to disable Caller Information Broadcast in OP9R. Caller information broadcast happens on phone speaker and Bluetooth headphones/speaker simultaneously when connected. Please correct. Privacy issue.
     

  3. Caomhin
    OnePlus 9 Series Expert Community Expert Jun 21, 2021

    Caomhin , via OnePlus 9 Pro , Jun 21, 2021 :
    If you don't see any improvement after trying the suggestions given here or elsewhere after searching on the Community forum. Please send Bug reports and give Feedback on the issues back to the OnePlus OOS developers. So that they can investigate them. Thank you.
    https://forums.oneplus.com/feedback/

    And also contact OnePlus support directly to see if they have more information on your issue. Scroll down the page for Email, Phone contact and online Chat details.
    https://www.oneplus.com/support
     

    the_o2 likes this.
  4. A1618487185646
    Eclair Jun 21, 2021

    A1618487185646 , via OnePlus 9R , Jun 21, 2021 :
    One plus 9 R has issues with App lock
    When u try to lock a particular app
    This lock applies to phone screen as well
    Even if u don't want your phone screen to be locked, it gets locked by using app lock.
    No solution yet to be given by online support.
    Any guys have the same issue
     

  5. eeshvarah
    Cupcake Jun 21, 2021


  6. Caomhin
    OnePlus 9 Series Expert Community Expert Jun 22, 2021

    Caomhin , via OnePlus 9 Pro , Jun 22, 2021 :
    Please do a search for Pubg on this Community forum. This query has been asked and answered many times.
     

    RacerZ and McJader like this.
  7. vtectoo
    Cupcake Jun 23, 2021


    A1618487185646 likes this.
  8. Gamingtime1121
    Honeycomb Jun 24, 2021


    A1618487185646 likes this.
  9. Ravi Kalai
    Cupcake Jun 26, 2021

    Ravi Kalai , via OnePlus 9 , Jun 26, 2021 :
    Recently I bought OnePlus 9G and connected to my high speed internet broadband WI-FI
    1624692250784.jpg
    . But the download speed was very low. Whereas the OnePlus Nord CE was able to get the actual speed of 50 Mbps. I can double confirm there is no issue with the internet service provider.
     

  10. saitharun1199
    Cupcake Jun 26, 2021


  11. saitharun1199
    Cupcake Jun 26, 2021


  12. olle42
    Donut Jun 26, 2021

    olle42 , via OnePlus 9 Pro , Jun 26, 2021 :
    Other one is a flicker sensor
     

    McJader and saithrun1199 like this.
  13. A1624602627486
    Cupcake Jun 26, 2021

    A1624602627486 , via OnePlus 9 Pro , Jun 26, 2021 :
    Hi everyone...just bought my first OnePlus 9 pro two days ago and yesterday, during taken some pictures outside in a sunny day, I've got an system overheating alarm.
    Did any of you had this problem?
    I never had this problem with any of my previous phones.
     

  14. I1563464210196
    Cupcake Jun 26, 2021


  15. the_o2
    OnePlus 9 Series Expert Community Expert Jun 26, 2021

    the_o2 , Jun 26, 2021 :
    Is you phone is updated,
    What is your Oxygen OS version?


    Disable the RAM boost option and see.
     

    I1563464210196 and Caomhin like this.

  16. A1624602627486
    Cupcake Jun 26, 2021

    A1624602627486 , via OnePlus 9 Pro , Jun 26, 2021 :
    I believe so.....a lot of updates come on once I've start the phone
     

  17. AKIZ
    Cupcake Jun 26, 2021

    AKIZ , via OnePlus 9R , Jun 26, 2021 :
    I am a new 9R user and noted the below said issues.

    1. In the sterio setup, front speaker not optimised properly. As a result, there is vibration while playing music.

    2. Camera software needs improvement to get better shots,which its failing now, images are not clear on the edges and blur when zoomed. They are washed out on edges. Must really fix the camera as it is not at all up to the mark for a device of this price.

    3. Notification sound and Ringtone sound settings should be seperated.


    Requesting for quick fix for these issues in coming updates 🤞
     

    ProMon04 likes this.
  18. Caomhin
    OnePlus 9 Series Expert Community Expert Jun 26, 2021

    Caomhin , via OnePlus 9 Pro , Jun 26, 2021 :
    Please send Feedback on the issues back to the OnePlus OOS developers. So that they can investigate them. Thank you.
    https://forums.oneplus.com/feedback/
     

    Tokolozi and the_o2 like this.
  19. Helder_DAlmeida
    Marshmallow Jun 30, 2021


    Caomhin and the_o2 like this.