16
OnePlus 9 shelf

  1. Aaron2017
    General Support Expert Award 2021 Mar 22, 2022

    Aaron2017 , Mar 22, 2022 :
    Nothing happens when you swipe down? Just to check, but do the gaming tools come down when you swipe down? Or do you have an arrow in the middle of the status bar?
     

    #41
  2. Boncio
    Cupcake Mar 22, 2022

    Boncio , via OnePlus 9 , Mar 22, 2022 :
    When I swipe down the status bar comes down, but if I swipe down in the top right corner nothing happens, and also the status bar doesn't come down
     

    #42
  3. Aaron2017
    General Support Expert Award 2021 Mar 22, 2022

    Aaron2017 , Mar 22, 2022 :
    Oh, okay. You could try clearing cache of the launcher and clear the storage data for the shelf and reboot the phone afterwards
     

    #43
  4. Boncio
    Cupcake Mar 22, 2022

    Boncio , via OnePlus 9 , Mar 22, 2022 :
    Thanks for your help, I tried but It doesn't work again
     

    #44
  5. Aaron2017
    General Support Expert Award 2021 Mar 22, 2022

    Aaron2017 , Mar 22, 2022 :
    What is your current Oxygen OS version? C44 or C47?
     

    #45
  6. Boncio
    Cupcake Mar 22, 2022


    #46
  7. Aaron2017
    General Support Expert Award 2021 Mar 22, 2022

    Aaron2017 , Mar 22, 2022 :
    Settings>about device>version>build number
     

    #47
  8. Boncio
    Cupcake Mar 22, 2022


    #48
  9. Aaron2017
    General Support Expert Award 2021 Mar 22, 2022


    #49
  10. Boncio
    Cupcake Mar 22, 2022

    Boncio , via OnePlus 9 , Mar 22, 2022 :
    Thank you soon much, really thank you, I will try to do the upgrade
     

    #50
  11. Aaron2017
    General Support Expert Award 2021 Mar 22, 2022

    Aaron2017 , Mar 22, 2022 :
    Okay, you can follow this thread if you want to install the update yourself. The local upgrade option to install updates yourself is gone in Oxygen OS 12 and that thread explains the steps on how users can still install updates themselves with the use of an apk (apk is linked in the thread as well) and the Oxygen Updater app from the play store
    https://forums.oneplus.com/threads/...while-using-oxygen-updater-read-this.1535931/
     

    #51
    Boncio likes this.