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Oneplus 9r face unlock not working in low light via OnePlus 9R

  1. Shehbaz_Baig
    Eclair Sep 28, 2021

    Shehbaz_Baig , via OnePlus 9R , Sep 28, 2021 :
    Oneplus 9r I've checked the face unlock assistive lighting but it always struggles in low lighting conditions however it works fine in normal lighting condition please help
     

    #1
  2. Caomhin
    OnePlus 9 Series Expert Community Expert Sep 29, 2021

    Caomhin , via OnePlus 9 Pro , Sep 29, 2021 :
    It won't work in very dark conditions, there must be some ambient light, it's not a torch to light up the face, it's "Assistive" lighting and relies on their being a little ambient light at least.
     

    #2
    Akshat Sehgal likes this.
  3. Shehbaz_Baig
    Eclair Sep 29, 2021


    #3
  4. pablofg1978
    Head Moderator Head Moderator Sep 29, 2021

    pablofg1978 , Sep 29, 2021 :
    That is because they are different devices with different cameras.
    The OnePlus 6 has f/2.0
    The OnePlus 9R has f/2.4
     

    #4
  5. Shehbaz_Baig
    Eclair Sep 29, 2021


    #5
  6. Caomhin
    OnePlus 9 Series Expert Community Expert Sep 29, 2021


    #6
    Liehjan likes this.
  7. Shehbaz_Baig
    Eclair Sep 29, 2021


    #7
  8. Caomhin
    OnePlus 9 Series Expert Community Expert Sep 29, 2021

    Caomhin , via OnePlus 9 Pro , Sep 29, 2021 :
    No 9r has more quality. Just needs more ambient light for efficiency
     

    #8
    Liehjan likes this.
  9. Shehbaz_Baig
    Eclair Sep 29, 2021


    #9
  10. the_o2
    OnePlus 9 Series Expert Community Expert Sep 30, 2021


    #10
    Liehjan and Caomhin like this.
  11. Shehbaz_Baig
    Eclair Sep 30, 2021


    #11
  12. Caomhin
    OnePlus 9 Series Expert Community Expert Sep 30, 2021

    Caomhin , via OnePlus 9 Pro , Sep 30, 2021 :
    You may not get a response, unless developers need more information on the issue. However it will be investigated and they would look at providing a solution in a future update if they decide its required.
     

    #12
    the_o2 and Liehjan like this.
  13. Shehbaz_Baig
    Eclair Sep 30, 2021

    Shehbaz_Baig , via OnePlus 9R , Sep 30, 2021 :
    I think they have to as its not only this thing but other issues as well like since the time I'm using this phone I'm observing battery drain issue and device heating problem as well and I'm not only the person who's pointing it out I'm sure they must have seen users complaining similar issues.
     

    #13
  14. Benny627
    Bug Hunter Staff Member Oct 1, 2021

    Benny627 , Oct 1, 2021 :
    In order to investigate this further, please help us with the requested details. Please have a look in your inbox, we've sent a direct message. Awaiting for you to revert back.
    Regards,
    Benny.
     

    #14
  15. Shehbaz_Baig
    Eclair Oct 4, 2021


    #15