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OnePlus Band User Experience Survey

  1. Eric L.
    Product Manager Staff Member Jan 22, 2021

    Eric L. , Jan 22, 2021 :
    2160-1040.jpg

    Hi Community Friends,

    We recently launched the OnePlus Band in India. Since then, we've received a lot of feedback about our first wearable. We now want to better understand how you perceived the OnePlus Band and how we can improve your experience in the future. If you bought the OnePlus Band, we'd like to invite you to participate in a quick survey and share your honest opinion.

    This survey is anonymous and you can exit it anytime if you change your mind. It will take you around 3-5 minutes to finish it.

    Thanks for your time.

     

    #1
  2. Eric L.
    Product Manager Staff Member Jan 22, 2021

    Stickied Post
    Eric L. , Jan 22, 2021 :
    Hi Team, hope you can describe more detailed information if you face some problem with step/sleep/heartrate tracking so that we can better understand how the problem happens and fix it quickly. Thanks!

    If you face a fast battery drain issue,
    1.How long does it take the band to drop from which percentage to which percentage
    2.Do you have problems with high power consumption in the beginning?
    3.How long have you been using this band before you get such high power consumption
    4.When the band shutting down, will the fast battery drain issue still happen after recharging?
    5.Is the problem of fast battery drain solved after updating the firmware version?
    6.Is there sudden heat on the cover of the band or the screen?

    If you face the step tracking problem,
    1.Whether you compare OenPlus Band with other bands?
    2.In which scenario you find this problem?
    3.Whether you ride a bike or jump or doing some sport?

    If you face the sleep tracking problem,
    1.What is the deviation between sleep data in APP and real sleep data?
    2.Is the deviation within half an hour or a few hours?
    3.Does this problem occurs occasionally, or frequently or must occur?
     

    #19
  3. DarshanMeniya
    Jelly Bean Jan 22, 2021


    #2
  4. DarshanMeniya
    Jelly Bean Jan 22, 2021

    Attached Files:

    Last edited: Feb 12, 2021

    #3
  5. SRD.
    Lollipop Jan 22, 2021

    SRD. , via OnePlus 7T , Jan 22, 2021 :
    Just few thing to improve:

    Charging system ( removal of module)
    More battery Juice
    I didn't buy the band because of these.
     

    #4
  6. saad2709
    Eclair Jan 22, 2021


    #5
  7. kushal__12
    Ice Cream Sandwich Jan 22, 2021


    #6
  8. Tobikage
    Nougat Jan 22, 2021


    #7
  9. manikanta5858
    Cupcake Jan 22, 2021


    #9
    X1611290004857 likes this.
  10. Shailender Sharma
    Marshmallow Jan 22, 2021

    Shailender Sharma , Jan 22, 2021 :
    OnePlus Health App isn’t as polished as competition offering , also missing the stress tracking feature. Battery life is not as advertised.
    As of now Mi 5 band is better and more rich in functions and available at the same price.
    Rebranding never going to help OnePlus.🤔🤔
     

    #11
  11. NYJ
    Gingerbread Jan 22, 2021


    #12
  12. B1576473572659
    Donut Jan 22, 2021


    #13
  13. HarshKK14
    Honeycomb Jan 22, 2021

    HarshKK14 , Jan 22, 2021 :
    It usually takes them 15-20 days to ship a gift.
     

    #14
  14. Yash Pratap Singh.
    KitKat Jan 22, 2021


    #15
  15. Vinayak9401
    Donut Jan 22, 2021


    #16
  16. Tobikage
    Nougat Jan 22, 2021


    #17
  17. X1570717455902
    Gingerbread Jan 22, 2021


    #18
  18. iharshjjain
    Ice Cream Sandwich Jan 22, 2021


    #20