Page 1 of 11

63

OnePlus Band User Experience Survey Jan 22, 2021

Eric L. , Jan 22, 2021 :

Hi Team, hope you can describe more detailed information if you face some problem with step/sleep/heartrate tracking so that we can better understand how the problem happens and fix it quickly. Thanks!

If you face a fast battery drain issue,
1.How long does it take the band to drop from which percentage to which percentage
2.Do you have problems with high power consumption in the beginning?
3.How long have you been using this band before you get such high power consumption
4.When the band shutting down, will the fast battery drain issue still happen after recharging?
5.Is the problem of fast battery drain solved after updating the firmware version?
6.Is there sudden heat on the cover of the band or the screen?

If you face the step tracking problem,
1.Whether you compare OenPlus Band with other bands?
2.In which scenario you find this problem?
3.Whether you ride a bike or jump or doing some sport?

If you face the sleep tracking problem,
1.What is the deviation between sleep data in APP and real sleep data?
2.Is the deviation within half an hour or a few hours?
3.Does this problem occurs occasionally, or frequently or must occur?