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OnePlus Buds Pro - distortion/hissing during online meetings

  1. mind_killer
    Donut Sep 1, 2021

    mind_killer , Sep 1, 2021 :
    Hi guys

    Another observation after using my Buds Pro for a few hours. I have noticed an odd distortion of the vocals + slight hissing sound coming out of both earbuds during online meetings. It is not very frequent, happening once every 30-45 seconds or so. This does not happen at all during Audio playback (songs on YouTube or Spotify) or Video playback (Netflix or Prime).

    I have tried connecting Buds Pro to OnePlus 8 Pro phone and Windows 10 laptop - same issue observed with both devices.

    Has anyone else faced a similar issue?
     

    #1
    FStar2T and mikelogan like this.
  2. mind_killer
    Donut Sep 3, 2021


    #2
  3. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Community Expert Sep 5, 2021

    Liehjan , Sep 5, 2021 :
    Be sure buds is on latest firmware. If they are and issue is still there, try to reset them and pair again.
     

    #3
    mind_killer likes this.
  4. mind_killer
    Donut Sep 5, 2021

    mind_killer , via OnePlus 8 Pro , Sep 5, 2021 :
    Can someone tell whats the latest firmware version? Thanks in advance!
     

    #4
  5. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Community Expert Sep 5, 2021

    Liehjan , Sep 5, 2021 :
    .410
     

    #5
    mind_killer likes this.
  6. mind_killer
    Donut Sep 5, 2021


    #6
    Liehjan likes this.
  7. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Community Expert Sep 5, 2021

    Liehjan , Sep 5, 2021 :
    Must be a regional thing with updates. Because for me .410 has been the latest for weeks.
     

    #7
    mind_killer likes this.
  8. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Community Expert Sep 5, 2021

    Liehjan , Sep 5, 2021 :
    I would contact support and RMA the buds.
     

    #8
    mind_killer likes this.
  9. anupkjohn
    Donut Sep 11, 2021

    Last edited: Sep 11, 2021

    #9
    mind_killer likes this.
  10. anupkjohn
    Donut Sep 23, 2021

    anupkjohn , via OnePlus 8 Pro , Sep 23, 2021 :
    Got a different pair today. Same issue seems to persist. Wondering if it is a compatibility issue with oneplus 8 pro. Didnt check other phones.

    Any suggestions?
     

    #10
    mind_killer likes this.
  11. FStar2T
    Eclair Oct 18, 2021


    #11
  12. nithindavanam
    Eclair Nov 1, 2021


    #12