Oneplus buds pro - Distortion in audio while doing calls and whatsapp calls via OnePlus 8 Pro

  1. anupkjohn
    Donut Sep 10, 2021

    anupkjohn , via OnePlus 8 Pro , Sep 10, 2021 :
    Hi All,

    Using OnePlus buds pro paired with oneplus 8 pro.

    I am facing distortion in incoming audio during calls. It is like a skipping sound when using both buds.

    No distortion in normal usage for media( music or videos)

    Codec - AAC. No LHDC support for oneplus 8 pro which is a bit disappointing.

    I'm wondering if the buds are defective. Any help or suggestions appreciated.
    Last edited: Sep 10, 2021

    FStar2T and Manoaj like this.
  2. anupkjohn
    Donut Sep 26, 2021

    anupkjohn , via OnePlus 8 Pro , Sep 26, 2021 :
    Got a new set post returning the original ones. However problem persists only during calls in the new pair also. Service centre guys are clueless about this product and replacement is not in stock. So I've been asked to wait.

    Buds work perfectly fine for all other use cases like video, audio etc. Any suggestions for troubleshooting are welcome. Using with OnePlus 8 pro with AAC codec. SBC also has same issues.

  3. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Sep 28, 2021

    Liehjan , Sep 28, 2021 :
    What's your buds firmware version?

  4. anupkjohn
    Donut Sep 29, 2021

    Liehjan likes this.
  5. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Sep 29, 2021

    Liehjan , Sep 29, 2021 :
    It is the latest, yes. I don't seem to have any issues with distortion on .411... You already said you got one replacement and it has the same issues, so maybe wait for them to come back in stock and get another replacement.

  6. FStar2T
    Donut Oct 18, 2021 at 10:14 PM

  7. FStar2T
    Donut Oct 18, 2021 at 11:40 PM