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OnePlus Buds Pro fails to connect to OP 8T via fast pair via OnePlus 8T T-Mobile

  1. Harpreetsidhar , via OnePlus 8T T-Mobile , Sep 10, 2021 :
    OnePlus Buds Pro doesn't connect to OnePlus 8T (KB2007) via fast pair. I have tried resetting the Buds Pro and restarting the phone. It still doesn't work. My other options are either connect via Bluetooth in the settings or HeyMelody app. It is frustrating that Buds Pro won't work properly in it's own ecosystem on a relatively newer phone, not a good rep to get.
     

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    Jonathan_Blancl likes this.

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    Harpreetsidhar likes this.
  3. psygarden
    OnePlus TV Product Ninja 2021 Sep 11, 2021


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  4. BetaBot
    Jelly Bean Sep 11, 2021


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  5. psygarden
    OnePlus TV Product Ninja 2021 Sep 11, 2021


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  6. BetaBot
    Jelly Bean Sep 11, 2021

    BetaBot , Sep 11, 2021 :
    Then how he is using that 🙄
     

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  7. psygarden
    OnePlus TV Product Ninja 2021 Sep 11, 2021


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  8. BetaBot
    Jelly Bean Sep 11, 2021

    BetaBot , Sep 11, 2021 :
    Got it 😁👍🏻
     

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    psygarden likes this.
  9. Harpreetsidhar , via OnePlus 8T T-Mobile , Sep 11, 2021 :
    I'm not using OnePlus Buds app. Play store shows that OnePlus Buds app is not compatible with my phone (OP 8T 5G T-Mobile version KB2007).

    I'm using HeyMelody. Contrary to popular belief, HeyMelody is working on my OP 8T.

    My concern is why OnePlus Buds Pro will not pair via fast pair on my OP 8T?
     

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  12. Harpreetsidhar , via OnePlus 8T T-Mobile , Sep 11, 2021 :
    Sorry to hear that man! It's frustrating.

    Are you using HeyMelody? Is it working fine for you?
     

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  13. psygarden
    OnePlus TV Product Ninja 2021 Sep 11, 2021

    psygarden , via OnePlus 8T Aquamarine Green , Sep 11, 2021 :
    Seems like a T Mobile OOS issue then. Didn't know Buds app doesn't work on 8T T Mobile
     

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  14. Harpreetsidhar , via OnePlus 8T T-Mobile , Sep 11, 2021 :
    1631340934712.jpg

     

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  15. Gor.
    Lollipop Sep 11, 2021

    Gor. , Sep 11, 2021 :
    Hey there.

    That's unfortunate to know. I thought the OnePlus Buds app was default for all compatible OnePlus phones. Well, not the case here! I would suggest submitting a bug report here so that someone at OnePlus can check into it and potentially work on fixes.
     

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  16. Jonathan_Blancl , via OnePlus 8T T-Mobile , Sep 11, 2021 :
    Yeah, I don't know why, but hey melody works on my OnePlus 8T, I can't use the OnePlus buds app
     

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