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OnePlus Buds Pro Pinch Problem via OnePlus 9 Pro

  1. SonicDrew
    Froyo Sep 24, 2021

    SonicDrew , via OnePlus 9 Pro , Sep 24, 2021 :
    I just received my new pro buds and right out of the box they're not responding to any of my pinch commands.
    I've paired and unpaired my devices, restarted my phone and my firmware is up to date.
    Anyone else having this issue?
    1632447517954.jpg
     

    #1
    mikelogan likes this.
  2. Shailender Sharma
    Nougat Sep 24, 2021


    #2
    Venky61, Liehjan and SonicDrew like this.
  3. SonicDrew
    Froyo Sep 24, 2021


    #3
  4. Shailender Sharma
    Nougat Sep 24, 2021

    Shailender Sharma , Sep 24, 2021 :
    I remembered someone facing the same issue, glad it worked for you. 👏
     

    #4
    Liehjan, WakeAwake and SonicDrew like this.
  5. SonicDrew
    Froyo Sep 24, 2021

    SonicDrew , via OnePlus 9 Pro , Sep 24, 2021 :
    It's just when I think of 'pinch' I don't think of 'gripping a pencil' type of hard. I think of a light touch.
    I'm glad I wasn't the only one facing this issue 😃
     

    #5
    Liehjan and Shailender Sharma like this.
  6. SonicDrew
    Froyo Sep 24, 2021


    #6
  7. Shailender Sharma
    Nougat Sep 24, 2021

    Shailender Sharma , Sep 24, 2021 :
    Try to factory reset the buds pro once, it might work.
     

    #7
  8. SonicDrew
    Froyo Sep 24, 2021

    SonicDrew , via OnePlus 9 Pro , Sep 24, 2021 :
    I have... Nothing was damaged when it arrived, I wonder if it's a bug that needs to be fixed.
     

    #8
    WakeAwake likes this.
  9. Shailender Sharma
    Nougat Sep 24, 2021


    #9
    WakeAwake, Venky61 and Liehjan like this.
  10. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Sep 24, 2021

    Liehjan , Sep 24, 2021 :
    Thanks for the tag.
    are you on firmware version .410 or .411?
     

    #10
  11. SonicDrew
    Froyo Sep 24, 2021


    #11
    Liehjan and Venky61 like this.
  12. Venky61
    OnePlus TV Expert Community Expert Sep 24, 2021

    Venky61 , via OnePlus 9 Pro , Sep 24, 2021 :
    Hey,
    When you say they are not responding, are you getting the feedback sound of the pinch? If not you might be not pinching in the right location with right amount of pressure.
     

    #12
    Shailender Sharma likes this.
  13. SonicDrew
    Froyo Sep 24, 2021

    SonicDrew , via OnePlus 9 Pro , Sep 24, 2021 :
    I can pinch in the same spot and suddenly it'll finally switch to what I want. But I played with them for about a half hour and it only switched once.
     

    #13
  14. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Sep 24, 2021

    Liehjan , Sep 24, 2021 :
    This is a old firmware version. Your issues may get resolved with newer firmware version... I remember them being not so good on 467.467.401... But that is fixed in 467.467.410 or newer.

    upload_2021-9-24_8-14-35.png
     

    #14
    Shailender Sharma and WakeAwake like this.
  15. SonicDrew
    Froyo Sep 24, 2021

    SonicDrew , via OnePlus 9 Pro , Sep 24, 2021 :
    How do I get the newest version?
    I have had no updates go through
     

    #15
    WakeAwake likes this.
  16. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Sep 24, 2021

    Liehjan , Sep 24, 2021 :
    The buds app can't manually search for firmware updates, and it's a pain to get to update... So if possible I would pair them up to a phone that can run heymelody app and update firmware from there.
     

    #16
    Shailender Sharma and WakeAwake like this.
  17. SonicDrew
    Froyo Sep 24, 2021

    SonicDrew , via OnePlus 9 Pro , Sep 24, 2021 :
    Once they're updated will it work if I switch them back to my other device, or will the update only work on the other phone?
     

    #17
    Liehjan likes this.
  18. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Sep 24, 2021

    Liehjan , Sep 24, 2021 :
    The firmware update stays in the buds. So no issues when you switch :)
     

    #18
    Shailender Sharma and Venky61 like this.
  19. SonicDrew
    Froyo Sep 24, 2021


    #19
    Liehjan likes this.
  20. SonicDrew
    Froyo Sep 24, 2021


    #20