3
Oneplus Buds Z disconnecting

  1. Kaushal B
    Donut Oct 30, 2020

    Kaushal B , Oct 30, 2020 :
    Hi,
    I got Oneplus Buds Z(updated to latest firmware) in India and have paired with my 7T(on OOS 10.3.5). I noticed that the Buds Z keeps disconnecting for a second and reconnects after a second. And this is happening quite frequently approx. once every 30 mins (even if the phone is right next to me).
    Also even if I put my palms around the ear(by touching the buds) for 10-15 secs they just get disconnected, unless the palms are removed they wont reconnect.
    Even some youtubers mentioned similar problems with respect to Bluetooth connection drops.

    Apart from these issues I am really happy with these buds. Didn't expect such good audio quality for 2.7K and even the mic quality is really good and most of them told me they just sound like the phone mic.

    Anyway I hope Oneplus solves these issues soon with some updates.

    Thanks
     

    #1
    MyyOnePlus, sasilganesh and Arnavcs like this.
  2. MyyOnePlus
    Eclair Oct 31, 2020

    MyyOnePlus , Oct 31, 2020 :
    hey buddy im also facing this issue so i reset buds z !!! then also no improvement !;) @OnePlus #bluetoothconnectivityproblem
     
    Last edited: Oct 31, 2020

    #2
  3. Prathameshdesai56
    Eclair Oct 31, 2020


    #3
    anab and MyyOnePlus like this.
  4. MyyOnePlus
    Eclair Oct 31, 2020

    MyyOnePlus , via OnePlus Nord , Oct 31, 2020 :
    No bro !! You just reset you buds !!! Open your buds lid and press button 10 secs then red indication will blink for 5 sec. !!
    Then reconnect your buds !!
     

    #4
    Prathameshdesai56 likes this.
  5. Prathameshdesai56
    Eclair Oct 31, 2020

    Prathameshdesai56 , via OnePlus 6 , Oct 31, 2020 :
    I did that, but no improvement but they are working fine with my another realme device, the sound is loud for that device but i don't why the oneplus 6 facing the problem, i checked all the updates also
     

    #5
    MyyOnePlus likes this.
  6. MyyOnePlus
    Eclair Oct 31, 2020


    #6
    Prathameshdesai56 likes this.
  7. Kaushal B
    Donut Nov 1, 2020

    Kaushal B , via OnePlus 7T , Nov 1, 2020 :
    Nope not at all. I tried with windows laptop as well and it's working great!
     

    #7
    Prathameshdesai56 likes this.
  8. Prathameshdesai56
    Eclair Nov 1, 2020

    Prathameshdesai56 , via OnePlus 6 , Nov 1, 2020 :
    I also tried with other devices its working fine i think its software issue on oneplus 6 i think update will solve the issue @OnePlus
     

    #8
  9. Pratik Mhatre
    Gingerbread Nov 1, 2020


    #9
  10. Arnavcs
    Cupcake Nov 1, 2020

    Arnavcs , Nov 1, 2020 :
    +1 , whenever I am laying on my right side and my right bud is touching the pillow they disconnect and I have to reconnect again and this happens quite frequently whenever the I lay down.
     

    #10
    BkR_Backer and Kaushal B like this.
  11. anab
    Cupcake Nov 1, 2020

    anab , via OnePlus 6 , Nov 1, 2020 :
    yes bro I felt the same yesterday when I was listening music the sound was very loud at full volume
    but today even at full volume sound was low 🙁
     

    #11
    82785656 and Prathameshdesai56 like this.
  12. Prathameshdesai56
    Eclair Nov 1, 2020

    Prathameshdesai56 , via OnePlus 6 , Nov 1, 2020 :
    I tried factory reset my op6 and now buds are working fine and sound is also loud.
     

    #12
  13. anab
    Cupcake Nov 1, 2020

    anab , via OnePlus 6 , Nov 1, 2020 :


    Prathameshdesai56

    I also tried with other devices its working fine i think its software issue on oneplus 6 i think update will solve the issue @OnePlus


    yes ,I tried connecting with my other realme device and it was very loud as usual but on my oneplus device sound was low even at full volume.
    hope they will fix this soon!
     

    #13
    Prathameshdesai56 likes this.
  14. anab
    Cupcake Nov 1, 2020

    anab , via OnePlus 6 , Nov 1, 2020 :
    ohk bro I will try it!
     

    #14
    Prathameshdesai56 likes this.
  15. vishu_PY
    Cupcake Nov 1, 2020


    #15
  16. MyyOnePlus
    Eclair Nov 1, 2020


    #16
    vishu_PY likes this.
  17. Saif_Basheer
    Eclair Nov 2, 2020

    Saif_Basheer , via OnePlus 6 , Nov 2, 2020 :
    It is sort of feature that looks like it is triggered at the wrong time when u press the either of the buds for 5 sec it will disconnect and connect to 2nd device (previously connected devices)
    So that u can quick switch between devices.
     

    #17
    Arnavcs likes this.
  18. Arnavcs
    Cupcake Nov 2, 2020

    Arnavcs , via OnePlus 8T , Nov 2, 2020 :
    Woah, any idea how to turn that off? It's pretty annoying tbh.
     

    #18
    Saif_Basheer likes this.
  19. Saif_Basheer
    Eclair Nov 2, 2020

    Saif_Basheer , via OnePlus 6 , Nov 2, 2020 :
    Ikr .
    But I couldn't find any way to turn it off as of now.
     

    #19
    Arnavcs likes this.
  20. Arnavcs
    Cupcake Nov 2, 2020

    Arnavcs , via OnePlus 8T , Nov 2, 2020 :
    Yeah hopefully they roll out a firmware update pretty soon
     

    #20
    Saif_Basheer likes this.