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Oneplus Buds Z issue with windows Laptop Nov 25, 2020

  1. drdvrp
    Donut Nov 25, 2020

    drdvrp , Nov 25, 2020 :
    With oneplus buds z it's perfectly working with one plus 7t and other mobiles. But when coming with laptops (HP & Lenovo) its connecting everything is good but in the middle suddenly audio is cutting and after few seconds it automatically plays sound starting with right bud and the left continues. I check that my Bluetooth drivers are up to date and also windows are also up to date.I even got replace but the same problem exists.
     
    #1
    W1594302551971, demiking, B1589552485748 and 5 others like this.

  2. userpraveenk
    Donut Nov 28, 2020

    #2
    W1594302551971, demiking and Rishoberoi like this.

  3. Rishoberoi
    Cupcake Nov 28, 2020

    #3
    W1594302551971 and demiking like this.

  4. drdvrp
    Donut Nov 28, 2020

    drdvrp , Nov 28, 2020 :
    didnt find any solution oneplus support team are saying its not buds issue.so i returned them.i even checked with multiple laptops.
     
    #4
    demiking likes this.

  5. abhishekrho
    Cupcake Dec 2, 2020

    abhishekrho , Dec 2, 2020 :
    yeah I have a HP laptop nd these frequent audio drops nd breaks is annoying, almost every other minute there is a cut in the audio
     
    #5
    samuelCBG likes this.

  6. drdvrp
    Donut Dec 2, 2020

    drdvrp , Dec 2, 2020 :
    i returned and bought oneplus bullets z bass edition and they are working super good
     
    #6
    C1533746330665 likes this.

  7. JohnyMichaliotis
    Cupcake Dec 3, 2020

    #7

  8. sumandeysd
    Eclair Dec 9, 2020

    sumandeysd , Dec 9, 2020 :
    I yesterday got my Buds Z, and today with my office HP Laptop I am facing the same issue. Audio is suddenly cut out and after 20-30 secs it's will start in every right bud first then left bud.
    Strange issue. Please OnePlus guys look into this issue.
     
    #8
    verjinjeff and lvarma1998 like this.

  9. U1608410471422
    Cupcake Dec 20, 2020

    #9

  10. drdvrp
    Donut Dec 20, 2020

    drdvrp , Dec 20, 2020 :
    Yes, if you use them only for mobile they are perfect. but if you also want to use for laptop. Go for oneplus bullets nass edition. They work perfect and superb sound quality
     
    #10

  11. lvarma1998
    Froyo Dec 21, 2020

    lvarma1998 , via OnePlus 7T , Dec 21, 2020 :
    I am also facing same issue
     
    #11

  12. Unnit
    Donut Dec 25, 2020

    #12
    W1594302551971 likes this.

  13. Karx100
    Gingerbread Dec 26, 2020

    #13

  14. sumandeysd
    Eclair Dec 26, 2020

    sumandeysd , Dec 26, 2020 :
    Connecting to laptop is not the issue but the call volume is very low sometimes
     
    #14

  15. Karx100
    Gingerbread Dec 26, 2020

    #15

  16. sumandeysd
    Eclair Dec 26, 2020

    sumandeysd , Dec 26, 2020 :
    Almost always infront of the laptop still the same issue
     
    #16

  17. B1589552485748
    Cupcake Dec 26, 2020

    B1589552485748 , Dec 26, 2020 :
    Issue still exists while using youtube in laptop, But dont know what one plus team are doing without fixing this bug.
     
    #17
    demiking and sumandeysd like this.

  18. B Goutham Reddy
    Cupcake Dec 26, 2020

    #18

  19. B Goutham Reddy
    Cupcake Dec 26, 2020

    B Goutham Reddy , Dec 26, 2020 :
    yeah I find it way low compared while playing any audio file
     
    #19

  20. sumandeysd
    Eclair Dec 26, 2020

    sumandeysd , Dec 26, 2020 :
    Exactly same issue I faced
     
    #20

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Last replied by singla.aayush

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