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OnePlus Buds Z mic issues via OnePlus 7T Pro

  1. Venom_SK
    Froyo Sep 28, 2021

    Venom_SK , via OnePlus 7T Pro , Sep 28, 2021 :
    I got OnePlus Bud Z 2 days ago. I tried calling with it and everyone complained that I was not audible. Then I tried the recorder app and found OnePlus buds z are not using their mic. Even when connected mobile's mic is being used. I'm using OnePlus 7t pro and this has been the worst experience. Have anyone found any solution?
     

    #1
  2. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Community Expert Sep 29, 2021

    Liehjan , Sep 29, 2021 :
    Have you tried to reset the buds? And also check for new firmware?
    Does audio come normally through the buds?
     

    #2
    Venom_SK likes this.
  3. Venom_SK
    Froyo Oct 8, 2021

    Venom_SK , via OnePlus 7T Pro , Oct 8, 2021 :
    Yes I've tried resetting em'. Audio comes fine. Only mic issues. I checked in recorder app too. Only Mobile's mic is Activated.
     

    #3
  4. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Community Expert Oct 9, 2021

    Liehjan , Oct 9, 2021 :
    Contact support and get a replacement.
     

    #4
  5. Venom_SK
    Froyo Oct 16, 2021

    Venom_SK , via OnePlus 7T Pro , Oct 16, 2021 :
    I can't because I'm In Pakistan and there is no support of OnePlus. I contacted em' and they said wait for firmware update then may be that'll resolve the issue.
     

    #5
  6. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Community Expert Oct 16, 2021

    Liehjan , Oct 16, 2021 :
    You should be able to get a replacement from the store where you bought them. I'm not so sure a software update will fix your issue... It sounds more like a hardware issue to me.
     

    #6
  7. Venom_SK
    Froyo Oct 20, 2021

    Venom_SK , via OnePlus 7T Pro , Oct 20, 2021 :
    I actually won em' in SOOP contest. And they were delivered from china by OnePlus. I confirmed it was not hardware issue because When I Connect em' to my laptop and use mic of buds. Mic works perfectly fine.
     

    #7
    Liehjan likes this.