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OnePlus Buds Z mic issues via OnePlus 7T Pro

  1. Venom_SK
    Froyo Sep 28, 2021

    Venom_SK , via OnePlus 7T Pro , Sep 28, 2021 :
    I got OnePlus Bud Z 2 days ago. I tried calling with it and everyone complained that I was not audible. Then I tried the recorder app and found OnePlus buds z are not using their mic. Even when connected mobile's mic is being used. I'm using OnePlus 7t pro and this has been the worst experience. Have anyone found any solution?
     

    #1
  2. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Community Expert Sep 29, 2021

    Liehjan , Sep 29, 2021 :
    Have you tried to reset the buds? And also check for new firmware?
    Does audio come normally through the buds?
     

    #2
    Venom_SK likes this.
  3. Venom_SK
    Froyo Oct 8, 2021

    Venom_SK , via OnePlus 7T Pro , Oct 8, 2021 :
    Yes I've tried resetting em'. Audio comes fine. Only mic issues. I checked in recorder app too. Only Mobile's mic is Activated.
     

    #3
  4. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Community Expert Oct 9, 2021

    Liehjan , Oct 9, 2021 :
    Contact support and get a replacement.
     

    #4
  5. Venom_SK
    Froyo Oct 16, 2021

    Venom_SK , via OnePlus 7T Pro , Oct 16, 2021 :
    I can't because I'm In Pakistan and there is no support of OnePlus. I contacted em' and they said wait for firmware update then may be that'll resolve the issue.
     

    #5
  6. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Community Expert Oct 16, 2021

    Liehjan , Oct 16, 2021 :
    You should be able to get a replacement from the store where you bought them. I'm not so sure a software update will fix your issue... It sounds more like a hardware issue to me.
     

    #6
  7. Venom_SK
    Froyo Oct 20, 2021

    Venom_SK , via OnePlus 7T Pro , Oct 20, 2021 :
    I actually won em' in SOOP contest. And they were delivered from china by OnePlus. I confirmed it was not hardware issue because When I Connect em' to my laptop and use mic of buds. Mic works perfectly fine.
     

    #7
    Liehjan likes this.
  8. erika817
    Cupcake Dec 7, 2021

    erika817 , via OnePlus 8T , Dec 7, 2021 :
    I experienced the same issue on my Buds Z. The mic simply wasn't working. I was able to fix this by turning on the "TTY" feature, found in the call settings. I performed this on my 8t. Hope it works for u.
     

    #8
    Venom_SK likes this.
  9. Venom_SK
    Froyo Dec 9, 2021

    Venom_SK , via OnePlus 7T Pro , Dec 9, 2021 :
    I'll try that <3
     

    #9
  10. Venom_SK
    Froyo Dec 9, 2021

    Venom_SK , via OnePlus 7T Pro , Dec 9, 2021 :
    Didn't work for me :'(
     

    #10
  11. erika817
    Cupcake Dec 9, 2021

    erika817 , via OnePlus 8T , Dec 9, 2021 :
    Was the "TTY" feature already on? If yes, then perhaps try turning it off.

    When I was originally troubleshooting the mic issue for my budz, I came across an online thread that directed me to turn the TTY feature OFF. However, upon opening the settings, I found that the TTY feature was already off, at which point I decided to try turning it ON to see if it would help at all. It worked for me, despite being opposite of the direction I was given from the thread. Maybe try toggling TTY/restarting. Sorry I can't be of more help lol It's frustrating that the mic issue doesn't seem to have a universal fix. Good luck homie
     

    #11
    Venom_SK likes this.
  12. Venom_SK
    Froyo Dec 11, 2021

    Venom_SK , via OnePlus 7T Pro , Dec 11, 2021 :
    It was off already. I tried turning it on then again off. Didn't work. Thanks a lot for trying to help but yeah there is no fix. I hope new firmware update (if there will be) will fix it. Good Luck too <3.
     

    #12