OnePlus Buds Z Sound Freeze issue

  1. Rishabh0179
    Eclair Nov 13, 2020

    Rishabh0179 , via OnePlus 6 , Nov 13, 2020 :
    The same issue with me also. While watching videos on YouTube there is a sound drop and again sound came back in buds in a waveform from the right buds than to the left buds. Current version 328. Don't know what to do shall I keep it or return this, as that drop is very annoying.

    O1554907537892 likes this.
  2. ajx_heart
    Cupcake Nov 14, 2020

  3. QubitKum
    Eclair Nov 14, 2020

  4. ATISHNK08
    Cupcake Nov 14, 2020

    ATISHNK08 , via OnePlus 7T , Nov 14, 2020 :
    Guys I'm also facing same issue since day one while playing games like Pub G, COD mobile. Its very much annoying and irritating. Also I visited service center bt the guys seems not having idea about game sound signatures. They reset my phone(One plus 7T) and buds too. And still I'm facing issue way lot more than previous. Please help me with this. I bought this using my saving money it means a lot for me. I've also updated Buds z firmware. Still it is having same sound freezing or lagging issue. Suddenly sound dissappear while playing game and suddenly it gets back after 1-2 seconds.
    My current firmware - 328. 328.232
    Device- One Plus 7T (Oxy OS 10.6.3.HD65AA)

  5. Rishabh0179
    Eclair Nov 15, 2020

    Rishabh0179 , via OnePlus 6 , Nov 15, 2020 :
    Anyone in this thread, felt sound drop while using buds z with a laptop like while watching videos on YouTube sound suddenly disappear and come back in right and then left bud.? And like this occurs 3-4 times every 10 minutes.

    O1554907537892 and supreet1990 like this.
  6. O1554907537892
    Cupcake Nov 17, 2020

    O1554907537892 , Nov 17, 2020 :
    There is a audio drop of one or two sec In every few minutes in this oneplus buds z need to fix that issue and need to add more gestures and when gaming there is a lot of audio drops. can't play games properly with these buds.plz fix this issue fast
    Why the hell do u sell this type of earphones.first i thought it was a defect piece i went to store and replaced it. but still...
    the same issue...
    Last edited: Nov 17, 2020

    ATISHNK08 and Rishabh0179 like this.
  7. O1554907537892
    Cupcake Nov 17, 2020

  8. ATISHNK08
    Cupcake Nov 17, 2020

    ATISHNK08 , via OnePlus 7T , Nov 17, 2020 :
    Same issue brother. Even service center guys are not having knowledge on this or gaming sound signatures. They keep saying earphones are fine. I've had very bad experience owning oneplus products.

  9. O1554907537892
    Cupcake Nov 18, 2020

    Attached Files:

    Last edited: Nov 20, 2020

  10. O1554907537892
    Cupcake Nov 18, 2020

    O1554907537892 , via OnePlus 7 , Nov 18, 2020 :
    Brother try to do that method see I explained ⬆️.


  11. #51
  12. Rishabh0179
    Eclair Nov 20, 2020

    Rishabh0179 , via OnePlus 6 , Nov 20, 2020 :
    Many people are facing same issue including me.

    Undertaker7x5 likes this.
  13. sailalith1993
    Cupcake Nov 20, 2020

    sailalith1993 , Nov 20, 2020 :
    yeah the sound drop issue is there. it's really frequent when driving and less frequent when I'm not moving out just walking, but the issue there. I'm using one plus 6 with the buds z. I have placed the return request. it's so sad that this issue is there otherwise the sound quality and bass is really good at least for me. should I opt for the realme pro instead for 2k extra, can anyone suggest.

  14. Rishabh0179
    Eclair Nov 20, 2020

    Rishabh0179 , via OnePlus 6 , Nov 20, 2020 :
    You may check soundcore life note. It is also available at 2k and have great battery backup.

    sailalith1993 likes this.
  15. Ayush1311
    Donut Nov 20, 2020

  16. UTKARSHT04
    Cupcake Nov 20, 2020

  17. sailalith1993
    Cupcake Nov 21, 2020

    sailalith1993 , Nov 21, 2020 :
    I've returned the buds, if this issue was not present it would be competing with flagship tws buds of other brands.

  18. Architsinha
    Cupcake Nov 21, 2020

  19. Harishmkr
    Cupcake Nov 22, 2020

  20. Saradh
    Cupcake Nov 22, 2020