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Oneplus bullet wireless z Base edition issue with oneplus 7T via OnePlus 7T

  1. O1575282562145
    Cupcake Oct 31, 2020

    O1575282562145 , via OnePlus 7T , Oct 31, 2020 :
    I face issues like frequently lag, While playing music if I get into a game it stops for a second for no reason. I tried oneplus bullet wireless z Base with different phone and it works fine. I think issue is with mobile OS, Is this because of the update? I face lot of issues with calls as well. Sometimes calls are not connected with headset. Also If I don't play/use anything for a while and start playing music it doesn't play in the headset but, it is still connected. Please look into the issue and resolve it as soon as possible.
     

    #1
  2. the_o2
    User of the Year 2018 Oct 31, 2020

    the_o2 , Oct 31, 2020 :
    Settings > Apps & notifications > see all apps > 3 dots on top right corner( show system apps ) > Bluetooth > storage > clear cache and clear storage

    Settings > system >Reset Options > Reset Wi-Fi, mobile & Bluetooth (it will delete your saved Wi-Fi passwords and Bluetooth settings also so keep that in mind)

    And restart your phone.

    Reset the BWZ once as well and see
     

    #2