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OnePlus BW1 stopped charging via OnePlus 6 Mirror Black

  1. Muhsin_Sultan
    Ice Cream Sandwich Oct 3, 2019

    Muhsin_Sultan , via OnePlus 6 Mirror Black , Oct 3, 2019 :
    I don't know if this is a common thing, but just thought I'll share. My OnePlus BW1 stopped charging. First I couldn't charge it with my OnePlus Dash Charger but for some reason was able to using the included cable and a powerbank. After that it just refuses to accept any charge, and it's dead. I've already reached out to the supplier for a warranty claim (<1 year of purchase) but just curious, has anybody a experienced similar situation and if so, what did you do? Also any suggestions to try fix this?
     

    #1
  2. gvk868
    Donut Oct 4, 2019

    gvk868 , Oct 4, 2019 :
    I have faced a problem with BW1 but it is not the problem you are facing
    I reached to the OnePlus authorised service center they checked the device by running diagnosis on it which takes around 15-20 minutes and if the problem is recognized then they will replace the product immediately
    I got my replacement in less than 25 minutes
     

    #2