9
oneplus care app not working via OnePlus 7

  1. Suprakashsahana
    Donut Oct 9, 2019

    Suprakashsahana , via OnePlus 7 , Oct 9, 2019 :
    After updating the oneplus care app i am unable to login. Tried many times but after giving the 6digit pin nothing is showing up. I have already bought two years liquid damage warranty.
     

    #1
  2. Invictus18
    Cupcake Oct 11, 2019

    Invictus18 , via OnePlus 6T , Oct 11, 2019 :
    I am facing the same issue mate.
    The app asks me to login multiple times and takes me back to the login page.
    I did manage to avail the in-app benefits though because it logged me in for once and next day when I opened the app, it showed the login page again.
     

    #2
  3. vsathishk
    Gingerbread Oct 14, 2019


    #3
    Rahul_1798 and Suprakashsahana like this.
  4. H1570905205744
    Donut Oct 14, 2019

    H1570905205744 , Oct 14, 2019 :
    yes also facing same problem. unable to login .
     

    #4
    Rahul_1798 likes this.
  5. KumaranM25
    Cupcake Oct 22, 2019

    KumaranM25 , Oct 22, 2019 :
    im facing this issue from october 5, 2019 till now im not able to login, after entering mobile number it detects otp but it is not proceeding further sometimes the app will start from the beginning. Eventhough the latest version of OnePlus care 4.5.7 also not working. Frustrated with oneplus
     

    #5
  6. maplesea06
    Cupcake Oct 24, 2019

    maplesea06 , Oct 24, 2019 :
    So I downloaded the OnePlus Care app and I start following the steps, once I get to the "Enter IMEI" section and actually type in my IMEI and click "Next" all I get is a "Something went wrong prompt". How does this work?
     

    #6
  7. Subin Sadanandan
    Cupcake Oct 25, 2019


    #7
    Rahul_1798 likes this.
  8. M1567347611145
    Cupcake Oct 25, 2019


    #8
    Subin Sadanandan likes this.
  9. im__pm
    Cupcake Oct 25, 2019


    #9
    KumaranM25 and Subin Sadanandan like this.
  10. vishalgoswami842
    Cupcake Oct 25, 2019


    #10

  11. #11
  12. G_Deepesh_Vesuwala_OmGY
    Donut Oct 25, 2019


    #12
  13. surendradhas
    Cupcake Oct 25, 2019


    #13
  14. L1571398138386
    Cupcake Oct 25, 2019


    #14
  15. MayurYadav
    Cupcake Oct 25, 2019

    MayurYadav , Oct 25, 2019 :
    Same happening with me. Unable to link my IMEI Number.
     

    #15
    maplesea06 likes this.
  16. MayurYadav
    Cupcake Oct 25, 2019


    #16
  17. maplesea06
    Cupcake Oct 25, 2019

    maplesea06 , Oct 25, 2019 :
    So I got a reply from Servify and they said that the app was currently having issues due to the recent update. Servify apologized and was thanked for my patience, I guess it will be fixed soon lol
     

    #17
  18. MayurYadav
    Cupcake Oct 25, 2019

    MayurYadav , via OnePlus 7 , Oct 25, 2019 :
    ohh that's great. Thanks for updating me. Lets wait until it gets fixed.
     

    #18
    maplesea06 likes this.