OnePlus care app showing wrong IMEI via OnePlus 7T

  1. danishmemon
    Gingerbread Nov 13, 2019

    danishmemon , via OnePlus 7T , Nov 13, 2019 :
    have purchased OnePlus 7T few weeks ago and the OnePlus care app is displaying wrong IMEI number on my OnePlus 7T(this OnePlus 7T)

    have complained to Servify several times and they tried to solve but still haven't resolved it!

    have explained my issue to the Servify support guys but still they have no clue what's the actual issue is!

    even contacted Oneplus and even they have no clue lol!

    pathetic support and really bad service!

    kKoI1233 likes this.
  2. kKoI1233
    Gingerbread Nov 17, 2019

    kKoI1233 , Nov 17, 2019 :
    there are multiple ways of seeing your IMEI, are all of them wrong or just that one app?

    And are you comparing the IMEI u see on the screen to the IMEI that was on the sticker that came with your device or something else?

    Just wondering, very weird issue but undoubtedly a serious one