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Oneplus Care app

  1. Lambn
    Cupcake Aug 27, 2019

    Lambn , Aug 27, 2019 :
    I was wondering how to activate my warranty if the app is not accessible from within Canada? I have a crack on the back of my screen and I was hoping to send the device in.
     

    #1
    jithu John likes this.
  2. Horsault
    Marshmallow Moderator Aug 28, 2019

    Horsault , Aug 28, 2019 :
    Go to oneplus website, connect to your account, go to your order and apply RMA from there.
    Please note that accidental damages are excluded from warranty, so you'll get paid repair.
     

    #2
  3. ABala
    Eclair Oct 9, 2019

    ABala , via OnePlus 7 Pro , Oct 9, 2019 :
    if the app and after sale offers associated turns out to be another India exclusive like some of the recent app upgrades, I will reconsider buying another OP device going forward.. you can't sell the phone internationally and then focus of one country for everything!!!
     

    #3
  4. Horsault
    Marshmallow Moderator Oct 9, 2019

    Horsault , via OnePlus 6T , Oct 9, 2019 :
    When a single market constitute a significant part of your sales, it's logical you pay attention to it.
    On the other hand, just think you don't have some bloatware , or features you don't care about like cricket results...
     

    #4
  5. ABala
    Eclair Oct 10, 2019 at 12:02 AM

    ABala , via OnePlus 7 Pro , Oct 10, 2019 at 12:02 AM :
    I agree. However, if the discrepancy in ownership value is significant enough between different markets you risk turning your biggest market into your only market :)
     

    #5