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OnePlus Care: Introducing New Benefits

  1. G_Abhishek_Mandrekar_EeB
    Cupcake Nov 24, 2019


  2. Nithin333
    Donut Nov 25, 2019

    Nithin333 , via OnePlus 6 , Nov 25, 2019 :
    still I've not got the stable version update for my one plus 6.
    what has to be done and when it will show for me to update on one plus 6
     

  3. RakeshAkolkar
    Donut Nov 25, 2019

    RakeshAkolkar , Nov 25, 2019 :
    I can't find it. please let me know where is claim button (red button)
     

  4. camohan
    Marshmallow Moderator Nov 25, 2019

    camohan , Nov 25, 2019 :
    can you share the screenshot of the app page, ther should be one big lock image
     

  5. RakeshAkolkar
    Donut Nov 25, 2019

    RakeshAkolkar , Nov 25, 2019 :


    camohan

    can you share the screenshot of the app page, ther should be one big lock image​


    1574674227375.jpg
    What is the reason why you are saying no to this option.
    And as per your suggestion only I got 1 year extended warranty I don't get any other options.
    please give me your suggestions
     

  6. camohan
    Marshmallow Moderator Nov 25, 2019

    camohan , Nov 25, 2019 :
    The pop up options which you see are paid options. The one that is complimentary (free) is at the background, close this pop-up, you see the umbrella image, scroll there you will find lock option.
     

  7. RakeshAkolkar
    Donut Nov 25, 2019

    RakeshAkolkar , Nov 25, 2019 :


    camohan

    The pop up options which you see are paid options. The one that is complimentary (free) is at the background, close this pop-up, you see the umbrella image, scroll there you will find lock option.​


    Thank you....But by this option only 1 year extended warranty is activate what about 50% battery replacement cost.
    I just call to customer service of OnePlus they said you only get 1 complimentary options other options you need to purchase.
    Or is there any Activation Code to Activate this option
     
    Last edited: Nov 25, 2019

  8. anand29ghy
    Cupcake Nov 25, 2019

    anand29ghy , Nov 25, 2019 :
    great initiative, it will be great if our beloved OnePlus open more service centre here in North East India , as it's very tiring to get our favourite device alongs with it's other accessories.

    Regards

    Anand
     

  9. shoaibkhan996
    Froyo Nov 25, 2019


  10. shoaibkhan996
    Froyo Nov 25, 2019

  11. shoaibkhan996
    Froyo Nov 25, 2019

  12. L1574690509690
    Cupcake Nov 26, 2019


  13. F_Diptish_Naskar_bpPz
    Cupcake Nov 26, 2019

    F_Diptish_Naskar_bpPz , Nov 26, 2019 :
    The extended warranty is nice, but at the same time creating problem if I want to go with a customised plan. The Next button is disabled unless I select the extended warranty. But not sure how the calculation is working and even not sure what would happen to the extended warranty which was given by the OnePlus

    Anyone faced this issue? The guys at the OnePlus Kolkata store were also not able to answer this.
     

  14. saabriar
    Donut Nov 26, 2019


  15. Vidurspawar
    Cupcake Nov 27, 2019

    Vidurspawar , Nov 27, 2019 :
    I have bought one year extended plan on 30th of June 2019. Can I get one more additional extended warranty?
     

  16. Bobs Smart
    Gingerbread Nov 27, 2019


  17. Bobs Smart
    Gingerbread Nov 27, 2019

    Bobs Smart , via OnePlus 6 , Nov 27, 2019 :
    Nope, only once per phone/customer
     

  18. Vidurspawar
    Cupcake Nov 27, 2019

    Vidurspawar , Nov 27, 2019 :
    I have bought 1 year extended plan and now OnePlus company is providing free extended 1 year plan. So my point is that I have bought 1 year plan and now they are providing free plan of 1 year so adding both of them I should get 2 years additional warranty
     

  19. Bobs Smart
    Gingerbread Nov 27, 2019

    Bobs Smart , via OnePlus 6 , Nov 27, 2019 :
    From the date of purchasing the plan, it will be applicable for 1 year only...
     

  20. rakeshone@one plus
    Cupcake Nov 28, 2019