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OnePlus Care: Introducing New Benefits

  1. suraj1595
    Honeycomb Oct 9, 2019


    #61
    harshatejad likes this.
  2. (DeXteR)
    Gingerbread Oct 9, 2019

    (DeXteR) , via OnePlus 6T , Oct 9, 2019 :
    First of all thanks for this wonderful initiative.

    I have a small issue though. I tried running the diagnosis on my OnePlus 6t. the first test there is mirror test which apparently wants me to hold my phone in front of mirror but whenever I do that it just says "something went wrong,. try again" and it won't let me run the rest of the tests unless this one succeeds. Anyone having this issue?

    okay my bad I didn't read the thread. People already reported this issue.
     

    #62
    F_Nirmaan_Shah_DYCi likes this.
  3. Satz6233
    Cupcake Oct 9, 2019

    Satz6233 , Oct 9, 2019 :
    Hello... After installation the OTP is not getting validated... Can someone assist.
     

    #63
    Shahazain.sifath likes this.
  4. D1570521183585
    Cupcake Oct 9, 2019


    #64
  5. justine.mathew
    Gingerbread Oct 9, 2019

    justine.mathew , via OnePlus 7 , Oct 9, 2019 :
    check country and the mobile numbers registered with servify and OnePlus
     

    #65
    D1570521183585 likes this.
  6. Parveen Dudani
    Donut Oct 9, 2019


    #66
  7. justine.mathew
    Gingerbread Oct 9, 2019

    justine.mathew , via OnePlus 7 , Oct 9, 2019 :
    plan is only active for India and if the country of OnePlus account is India and the mobile number in OnePlus account is used in the OnePlus care App, then only we will get upgrade option as well as free extended warranty
     

    #67
    D1570521183585 likes this.
  8. NirmaanShah
    Froyo Oct 9, 2019


    #68
  9. Batman360
    OnePlus Accessory Tester Oct 9, 2019


    #69
  10. Batman360
    OnePlus Accessory Tester Oct 9, 2019


    #70
  11. harshatejad , via OnePlus 6 Mirror Black , Oct 9, 2019 :
    Upgrade device option is not working. Tried many times doing this test but it is failing immediately after opening the mirror test. Tried on several devices but still the same. Currently not working on my OnePlus 6.
     

    #71
  12. bevin12587
    Cupcake Oct 10, 2019

    bevin12587 , Oct 10, 2019 :
    One plus Team, please fix the mirror test, I have tried it like a 100 times in different lighting conditions and a large mirror as well.
     

    #72
    (DeXteR) likes this.
  13. MilanMoradia
    Froyo Oct 10, 2019

    MilanMoradia , via OnePlus 6 , Oct 10, 2019 :
    are bro 20k me to me bhi le leta. wo bhi kam kimat hi he .
     

    #73
  14. YajatGupta , via OnePlus 5 Slate Gray , Oct 10, 2019 :
    What about the voucher they gave to the One Plus 7T launch event attendees? What should we do with that QR code? Also if I have a One Plus 5 and I attended the event am I in the 1 Year extended warranty?
     

    #74
  15. BobbyV8_
    The Showcase Reviewer Oct 10, 2019

    BobbyV8_ , Oct 10, 2019 :
    :confused:

    That's a good reason.

    While amazon offers 7k for 6T McLaren, 15k on regular is a great bargain IMO @ankitgondalia
     

    #75
  16. Abhipsa11
    Cupcake Oct 10, 2019


    #76
  17. camohan
    Moderator Moderator Oct 10, 2019

    camohan , Oct 10, 2019 :
    Please use the existing thread to discuss on Individual issues.

    What voucher are you talking about? The one which had QR code?

    If you read the instructions properly you will realise that one doesn't have to attend the launch to be eligible for warranty and the devices covered.
     

    #77
  18. YajatGupta , via OnePlus 5 Slate Gray , Oct 10, 2019 :
    Yes, I read that. They gave us a One plus care voucher with a QR code so I was just confused and wanted to make sure. Thanks
     

    #78

  19. #79
    Abhi Dahiya likes this.
  20. Settipalli_Karthik
    Cupcake Oct 10, 2019

    Settipalli_Karthik , Oct 10, 2019 :
    whenever I try to set up the app on my 7t it's asking for my phone number and once the OTP is given it doesn't go anywhere from there
    can anybody help me?
     

    #80