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OnePlus Ear buds restock via OnePlus 8 Pro

  1. Jack2494
    Donut Aug 5, 2020

    Jack2494 , via OnePlus 8 Pro , Aug 5, 2020 :
    Hi all
    I've ordered some OnePlus earbuds from Amazon as the OnePlus site didn't have them in stock. They were supposed to come today as they were released yesterday. I've now had an email stating they can't get hold of them. Could anyone let me know when a restock will be. I've already called customer support to ask to find out but she was useless on the phone. I asked if she could try and find some information out just told me to check the website.
     

    #1
  2. A1595502945148
    Cupcake Aug 5, 2020

    A1595502945148 , Aug 5, 2020 :
    Don't worry mate had the same thing with amazon today. Useless to talk too.
    I said why ask us to pre order something you can't get in stock. It's a joke just want them now 😂
     

    #2
  3. T1560423570185
    Cupcake Aug 6, 2020

    T1560423570185 , Aug 6, 2020 :
    I had the same issue, a little frustrating as you would expect Amazon to only allow customers to pre-order the amount of stock they are expecting to receive. Once they have filled their pre-orders stock they should mark the product as out of stock, as they have now. The frustrating thing is that I could have ordered from OnePlus back in mid-July but I went with Amazon due to ease of payment etc. Big mistake! I'm stuck in the same boat, Amazon customer services do not know when it'll be back in stock and they are out of stock everywhere now! It seems to be a supply issue from OnePlus - or Amazon took too many pre-orders.. Frustrating!

    Does anyone know where else they are in stock for the UK?
     

    #3
  4. Jack2494
    Donut Aug 6, 2020

    Jack2494 , via OnePlus 8 Pro , Aug 6, 2020 :
    It's ridiculous, you try to speak to OnePlus they just told me to keep checking the website. That's no good for me, if they're clear with us. Tell us when a restock is happening it'll be loads easier.
     

    #4
    S1596558336955 likes this.
  5. T1560423570185
    Cupcake Aug 7, 2020

    T1560423570185 , Aug 7, 2020 :
    I signed up for notifications on all 3 colours and got an email from OnePlus at 5AM this morning. The white version we're in stock so I ordered them from OnePlus. My Amazon order still states "Delivery date pending", apparently the OnePlus delivery should be before Monday. Fingers crossed!
     

    #5
    Jack2494 likes this.