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Oneplus gallery and file manager bug via OnePlus 7 Pro

  1. X1568202271558 , via OnePlus 7 Pro , Jul 6, 2020 :
    The gallery and file manager do take a lot of time to load there content the manager Take
    Around 14 seconds to show download files
    Also the gallery is not ready at any time it takes more than 6 seconds to load the photos each time while google photos app opens instantly
    With no lag I have waited for a fix since the time I bought the phone ( almost one year )
    I am running the latest gallery and file manager versions and the latest staple software update
    Oneplus 7 pro .

    Does oneplus know about that ?

    Note: my storage is half filled . I had restored the phone more than one time nothing changes
    I have around 5000 photos .

    the file manager show 0 because it's still loading as well as the gallery . 1594070013817.jpg

    1594070013858.jpg
     

    #1
    yashvidrohi and y_oo like this.
  2. Artemus.
    Nougat Jul 7, 2020

    Artemus. , Jul 7, 2020 :
    Did you try clearing the cache and data of both apps?
     

    #2
    X1568202271558 and drl431 like this.

  3. #3
  4. R.Peter
    Honeycomb Jul 7, 2020

    R.Peter , Jul 7, 2020 :
    No. Wiping cache of the File Manager and Gallery will only delete the prefetched information in those apps.
    How much files do you have in the Download directory? And how much pictures do you have that the Gallery app has to read up?
     

    #4
    Artemus. and X1568202271558 like this.
  5. X1568202271558 , via OnePlus 7 Pro , Jul 7, 2020 :
    R.Peter

    No. Wiping cache of the File Manager and Gallery will only delete the prefetched information in those apps.
    How much files do you have in the Download directory? And how much pictures do you have that the Gallery app has to read up?



    I did clear cache nothing changed ...

    Around 5000 photos and 70 videos.

    1000 downloaded files by total .

    But I have been facing the problem a long time ago even with Less files and photos but it just becomes worse ... When I use third party gallerys they open with no problems just oneplus gallery need to load each time .
     
    Last edited: Jul 7, 2020

    #5
  6. bcharles99
    Froyo Jul 7, 2020

    bcharles99 , via OnePlus 7 Pro , Jul 7, 2020 :
    I also have the problem with file manager...there is always delay for loading files in each section
     

    #6
    yashvidrohi and X1568202271558 like this.
  7. y_oo
    Froyo Aug 2, 2020

    y_oo , Aug 2, 2020 :
    Same problem on OP7. Anyone has any solution?
     

    #7
    X1568202271558 likes this.

  8. #8
  9. yashvidrohi
    Donut Aug 3, 2020

    yashvidrohi , Aug 3, 2020 :
    same bug. even after taking a screenshot the picture takes a while to show up on the gallery
     

    #9
    X1568202271558 likes this.