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OnePlus gallery: Can it get any worse? via OnePlus 7 Pro

  1. ryhold
    Honeycomb Jun 4, 2021

    ryhold , via OnePlus 7 Pro , Jun 4, 2021 :
    Hiya!

    I've just seen that the OnePlus gallery app rating has dropped to 2.8 stars in the Google Play Store.

    OnePlus has become the laughing stock of the Android world it seems; at least for people who dare taking photos or screenshots that is.

    Some might argue that one can choose another gallery app without realising how deep that mess of a gallery app is embedded in the operating system. Resizing a screenshot and saving it shouldn't be that slow, should it?

    It takes five to ten seconds for photos or screenshots to show up upon opening the gallery app no matter how often one deletes the Gallery or OnePlus Media Storage cache

    The Play Store is full of reviews stating that OnePlus cannot be trusted and therefore their phones purchased or recommended.

    What sense does it make to create phones with flagship specs, to raise prices every year but to deliver rubbish software?

    I have sent emails to the OnePlus gallery app team without receiving any reply, I have sent in reports through the community app, and I have tried to contact staff. OnePlus doesn't care.

    It is beyond cynicism that OnePlus claims their gallery app is 'fast and minimalistic' and that loading and responsiveness issues were fixed with the latest update.

    Shame on OnePlus. Shame on us for trusting them. Shame on any fool who buys OnePlus in the future.
     
    Last edited: Jun 4, 2021

    #1
  2. Aakura
    Froyo Jun 4, 2021

    Last edited: Jul 10, 2021

    #2
  3. ryhold
    Honeycomb Jun 4, 2021

    ryhold , via OnePlus 7 Pro , Jun 4, 2021 :
    I think it would be easy for OnePlus to optimise Android 11 or fix the Gallery App.
    I think they simply don't care because they've already got our money.
    Perhaps it's to do with Chinese culture? Doesn't matter:
    I'm going to return to the iPhone in September.
     

    #3
  4. Aakura
    Froyo Jun 5, 2021

    Last edited: Jul 10, 2021

    #4
    ryhold likes this.
  5. Ankita_S.
    OnePlus Bug Hunter Staff Member Jun 6, 2021

    Ankita_S. , Jun 6, 2021 :

    For analyzing this better we would need more details & to get this sorted out at the earliest, We've dropped you a personal message and would request you to respond to the same.

    Regards,

    Ankita
     

    #5
  6. ryhold
    Honeycomb Jun 7, 2021

    ryhold , via OnePlus 7 Pro , Jun 7, 2021 :
    Let me ask you a very simple question:

    Are you taking the piss? (Are you bloody joking?)

    You have as of yet not realised what is going on with the gallery app?

    Read the last 100 reviews in the Play Store. It gives you a pretty decent idea of what the OnePlus developers should work on.


    1623078362201.jpg
     

    #6
    Krteczek likes this.
  7. Krteczek
    Eclair Jun 9, 2021

    Krteczek , via OnePlus 7 Pro , Jun 9, 2021 :
    If I was honestly talking to you I would have been rude and toxic.

    How u dare to reply shit like that. So much stuff broken,so much stuff said already.

    How TF you dare to come to community like that
     

    #7
  8. ryhold
    Honeycomb Jun 16, 2021

    ryhold , via OnePlus 7 Pro , Jun 16, 2021 :
    Good gracious! I have just updated the Gallery app.

    The edit buttons vanish if pictures have white parts at top or bottom.

    How ridiculous.

    Check attached screenshot.
    1623841020924.jpg
     

    Attached Files:


    #8
    Aakura likes this.
  9. Aakura
    Froyo Jun 16, 2021

    Last edited: Jul 10, 2021

    #9
  10. Aakura
    Froyo Jun 16, 2021

    Last edited: Jul 10, 2021

    #10
  11. Ankita_S.
    OnePlus Bug Hunter Staff Member Jun 16, 2021

    Ankita_S. , Jun 16, 2021 :
    We would like to check this further and have got in touch with you via personal conversation for more details.
    Please requesting you to respond to us at the earliest.

    Regards,
    Ankita
     

    #11
    Artemus. likes this.
  12. McJader
    Marshmallow Jun 16, 2021


    #12
  13. Yash Pratap Singh.
    Lollipop Jun 16, 2021

    Yash Pratap Singh. , Jun 16, 2021 :
    We would like to check this further and have got in touch with you via personal conversation for more details.
    Please requesting you to respond to us at the earliest....

    After 100000s of logs submitted by users....what's the need of one more 😐
     

    #13
  14. Bobbie63
    Marshmallow Jun 16, 2021

    Bobbie63 , Jun 16, 2021 :
    True, however I must say I haven’t seen this one before tbh. (Haven’t been here much lately so could have missed quite a few though)
     

    #14
  15. ryhold
    Honeycomb Jun 16, 2021


    #15
  16. PhrankTheTank
    Cupcake Jun 16, 2021


    #16
    Aakura and ryhold like this.