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Oneplus Nord 1 fingerprint scanner not working via OnePlus Nord

  1. Ashutosh196
    Cupcake Aug 5, 2021

    Ashutosh196 , via OnePlus Nord , Aug 5, 2021 :
    My fingerprint scanner is failing to read my fingerprint however my screen is ok and unlocking through other ways is working fine. Its really very irritating.

    Kindly resolve this issue.
     

    #1
  2. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Aug 5, 2021

    Dresa91 , Aug 5, 2021 :
    Hey,
    what OxygenOS version are you using?
    Are you using a third party screen protector?
    Did you remove your fingerprints, restart the device and add the fingerprints again?
     

    #2
  3. arvindsoni2001.asj , via OnePlus Nord , Aug 5, 2021 :
    I don't know the reason, but you can try following methods

    Method-1--
    Delete all registered fingerprints
    (If it works, then fine... If not, then try method 2)

    Method-2--
    Try resetting your device

    If still issue persists, then get your phone checked up🙏
     

    #3
  4. Ashutosh196
    Cupcake Aug 9, 2021

    Ashutosh196 , via OnePlus Nord , Aug 9, 2021 :
    I am using OS 11 and done all of this but still problem is there ! No screen protector is there.
     

    #4
  5. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Aug 9, 2021

    Dresa91 , Aug 9, 2021 :
    What OxygenOS version exactly?
     

    #5
  6. Ashutosh196
    Cupcake Aug 9, 2021

    Ashutosh196 , via OnePlus Nord , Aug 9, 2021 :
    It'll be the last option to bring my phone to the service center but I don't know there is a hesitation !
     

    #6
  7. Ashutosh196
    Cupcake Aug 9, 2021


    #7
  8. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Aug 9, 2021


    #8
  9. Ashutosh196
    Cupcake Aug 9, 2021


    #9
  10. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Aug 9, 2021


    #10
  11. Ashutosh196
    Cupcake Aug 9, 2021


    #11
  12. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Aug 9, 2021

    Dresa91 , Aug 9, 2021 :
    Maybe a reset
     

    #12
  13. Ashutosh196
    Cupcake Aug 9, 2021

    Ashutosh196 , via OnePlus Nord , Aug 9, 2021 :
    I tried safe mode as well but problem is still there, I don't know what is the reason behind. I am facing this for last two weeks
     

    #13
  14. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Aug 9, 2021

    Dresa91 , Aug 9, 2021 :
    Try a reset and visit a service center
     

    #14
  15. Ashutosh196
    Cupcake Aug 9, 2021

    Ashutosh196 , via OnePlus Nord , Aug 9, 2021 :
    Factory reset done already, now i think i should visit service center as it is the last and only option.
     

    #15
  16. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Aug 9, 2021

    Dresa91 , Aug 9, 2021 :
    Did you try rolling back to an older version via msm download tool?
     

    #16
  17. Ashutosh196
    Cupcake Aug 9, 2021


    #17
  18. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Aug 9, 2021


    #18
  19. Ashutosh196
    Cupcake Aug 15, 2021


    #19
  20. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Aug 15, 2021

    Dresa91 , Aug 15, 2021 :
    Then go for the replacement
     

    #20