OnePlus Nord 2 missing VoLTE and VoWiFi via OnePlus Community App

  1. #1
    Y1633890936423, Mr_ART and MANinWHITE like this.
  2. vivek1310yadav , via OnePlus Community App , Aug 6, 2021 :
    Same case with Vi....
    Volte already activated on my number but in nord 2 don't having volte support...
    even video calling options not coming in nord 2...
    While same sim working fine on motorola phones.

    Hassonipulus, irajnish and camhef like this.
  3. maxik
    Honeycomb Aug 6, 2021

    maxik , Aug 6, 2021 :
    Maybe the provider has no compatibility with the phone? I always thought this stuff is standardized, but some carriers have a list of devices that are fully working


  4. #4
    Hassonipulus likes this.

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  6. #7
    irajnish likes this.
  7. paliwal97 , via OnePlus Community App , Aug 7, 2021 :
    Yes, just call vi customer care they will activate, it's not oneplus fault it's problem on service provider.
    Previous mobile i too face this problem but after contact with cc it got resolved.

  8. vivek1310yadav , via OnePlus Community App , Aug 7, 2021 :
    VOLTE service already activated,getting in other phones but not in this nord 2.

    theyfit likes this.

  9. #10
    tiffosira likes this.
  10. tiffosira
    Gingerbread Aug 7, 2021

  11. theyfit
    Cupcake Aug 8, 2021

    theyfit , via OnePlus Community App , Aug 8, 2021 :
    Same here, with my digitec SIM in the Samsung S20 Vowifi works fine. but when i use the same SIM in the Nord 2 nothing shows off in the SIM Menu...is there anything to do?

  12. vivek1310yadav , via OnePlus Community App , Aug 8, 2021 :
    Let wait for OnePlus official to speak about and for software updates

    camhef and theyfit like this.

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  15. thesugarybun
    Cupcake Aug 11, 2021

    thesugarybun , Aug 11, 2021 :
    Same here with a Salt SIM and neither VoLTE or VoWIFI are working. No option for 5g either...

  16. David Kalbermatten
    Donut Aug 11, 2021

    David Kalbermatten , Aug 11, 2021 :
    Issue lies with OnePlus und Swiss providers. Apparently the retailer Digitec, Sunrise and OnePlus are working to enable full functionality for Switzerland.

    Let's hope it's not gonna take until the end of the year...

    camhef and thesugarybun like this.
  17. maxik
    Honeycomb Aug 12, 2021

    maxik , Aug 12, 2021 :
    Yep, same for the italian providers Wind and Iliad. Both have 5g but the menu for 5g network is missing.
    One Plus has to update the network policy profiles so that the modem can communicate with the 5g cells

    I hope they do something about....

    David Kalbermatten likes this.

  18. #19
  19. David Kalbermatten
    Donut Aug 13, 2021

    David Kalbermatten , Aug 13, 2021 :
    @Maroof_KHAN yes, but not in every country. At least not yet. Switzerland and apparently also Italy cannot use all the modem features because they haven't been enabled for our carriers in the carrier_policy.xml

    Once OnePlus has tested the handsets with our providers we'll probably get an OTA Update to fix this issue.

    thesugarybun, maxik and camhef like this.