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OnePlus nord display tint issue ...pink and green tint issue

  1. PRATHHAMM
    Eclair Aug 6, 2020

    PRATHHAMM , via OnePlus Nord , Aug 6, 2020 :
    means update is going to fix this issue na?
     

    #61
  2. groohm
    Froyo Aug 6, 2020

    groohm , Aug 6, 2020 :
    Since some phones seems to have that issue and some other don't, it seems to be more of an hardware issue.
    Maybe they'll fix it in the next units produced.
     

    #62
  3. Z1596612556345
    Cupcake Aug 6, 2020


    #63
  4. skt302108
    Froyo Aug 6, 2020

    skt302108 , Aug 6, 2020 :
    I am facing the tinting issue as well. Shades of green and purple in all brightness levels so pretty sure even if they fix the minimum brightness level in OTA, it would not be fixed. Amazon has scheduled a tech visit to decide whether the unit can be replaced. Oneplus support is not responsive. My family has Realme x2 pro, it also have an amoled screen and does not have the same issue.
    full.jpeg mid.jpeg low.jpeg
     

    #64
  5. groohm
    Froyo Aug 6, 2020

  6. DARKS7AR
    Froyo Aug 6, 2020

    DARKS7AR , Aug 6, 2020 :
    Can you please share an image taken from another phone while your nord is at low brightness with the dark grey background. Would like to see the screen uniformity.
     

    #66
  7. HeyItsDev , via OnePlus Nord Gray Onyx , Aug 6, 2020 :
    here you go. No pink tint or green tint issue at low brightness on a dark background. [e]1f603[/e]
    1596710389266.jpg

    1596710389508.jpg
     

    #67
  8. yaaamuu
    Gingerbread Aug 6, 2020


    #68
  9. yaaamuu
    Gingerbread Aug 6, 2020


    #69
  10. palash1010
    Eclair Aug 6, 2020

    palash1010 , via OnePlus 7T , Aug 6, 2020 :
    I went to the "Experience" store cum service centre today in Vadodara Gujarat, and here is what i found: They are aware of the issue and they have recieved a circular from OnePlus to reject all the claims made for a tint or OLED unevenness. I got furious that they know it's an issue but they don't want to accept it. Even though it is staring right in their faces. To my surprise the service engineer actually showed me photos of defective devices and Nord devices which he got from customers. THEY KNOW. BUT THEY CAN'T DO ANYTHING. BECAUSE THEIR BOSS HAS SAID NO.
     

    #70
  11. groohm
    Froyo Aug 6, 2020

    groohm , Aug 6, 2020 :
    Some units are doomed. ask for a refund, buy a new one if you want to win the lottery. That's the solution.
     

    #71
  12. DARKS7AR
    Froyo Aug 6, 2020

    DARKS7AR , via OnePlus 8 Pro , Aug 6, 2020 :
    HeyItsDev

    here you go. No pink tint or green tint issue at low brightness on a dark background. [e]1f603[/e]
    View attachment 1391339

    View attachment 1391340



    Green tint is quite severe, don't know what oneplus had done. I had a black OnePlus 8 pro with green tint, I returned that and ordered the ultra Marine blue one with no tint. Even though OLEDs has this tendency but this is wayy too much. Looks like a very poor calibration
    1596724535567.jpg
    [e]1f446[/e]

    I'm attaching a relevant image for you to test the green tint properly.
     

    #72
  13. DARKS7AR , via OnePlus 8 Pro Ultramarine Blue , Aug 6, 2020 :
    In order to test the green tint go into a dark room and use the dark gray image from the above post and gradually decrease the brightness slider from 25% to minimum with No DC Dimming ON. Click photo from other phone and share the evaluation here for the other users to see.
     

    #73
  14. yaaamuu
    Gingerbread Aug 6, 2020

    yaaamuu , via OnePlus Nord , Aug 6, 2020 :
    I'm not worrying about green tinting issue.. black bar
     

    #74
  15. yaaamuu
    Gingerbread Aug 6, 2020


    #75
  16. jotei66
    Cupcake Aug 6, 2020

    jotei66 , Aug 6, 2020 :
    Wow thats shocking, i wasn't aware there was no return policy in India. I would of thought India was probably one of OnePlus's biggest markets - yet no return just replacement, goodness me ;-(
     

    #76
  17. yaaamuu
    Gingerbread Aug 6, 2020

    yaaamuu , via OnePlus Community App , Aug 6, 2020 :
    Only replacement policy,but in Amazon, 1st replacement policy 2nd device issue confirmed & they will refund...
     

    #77
  18. jayachandar_kommineni_ , via OnePlus 6 , Aug 6, 2020 :
    Some nord phones not ...faceing the same same probelm ..some phones are getting the problems....
     

    #78
  19. I1596547777107
    Cupcake Aug 6, 2020


    #79
  20. yaaamuu
    Gingerbread Aug 6, 2020


    #80