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OnePlus nord display tint issue ...pink and green tint issue

  1. yaduvamsi18
    Gingerbread Aug 6, 2020

    yaduvamsi18 , Aug 6, 2020 :
    Black bar and green tint issue:
    IMG20200806200516.jpg
    Pink Hue issue on the bottom of the screen:
    IMG20200806200937.jpg
    They really messed up with the display, even after spending close 30k for the phone got a half-backed product. This is not the case with all Amoled dispalys. I was using realme XT which had sAmoled display and I never noticed anything like this.
     

    #81
    RishabhPanghal likes this.
  2. Q1596535925450
    Eclair Aug 6, 2020

    Q1596535925450 , via OnePlus Nord , Aug 6, 2020 :
    what is dc dimming?
     

    #82
  3. Q1596535925450
    Eclair Aug 6, 2020

    Q1596535925450 , via OnePlus Nord , Aug 6, 2020 :
    at 0 n 100 percent brightness
    1596742663148.jpg

    1596742663120.jpg
     

    #83
  4. TheLazyGhost
    Cupcake Aug 6, 2020

    TheLazyGhost , Aug 6, 2020 :
    So, this is at about 15-20% brightness, to be fair, the photo makes it look worse than it is in real life. BUT, it is noticeable, the top portion of the display has a different, brighter tint to it, almost green looking, I am affected with the black bar from the front cameras as well.

    I was playing around will all the display options and here are my findings:
    Nightmode - issue persists (degree depends on the setup of the nightmode - warmth and darkness of the display)
    screen calibration - no effect
    refresh rate - it is far less noticable at 60hz refresh rate, but I didn't get this phone to sit at 60hz....

    so in my case, it looks like it could be addressed with a software update, fingers crossed it will solve the issue for all users experiencing it
     

    Attached Files:


    #84
    G Surya Praveen likes this.
  5. Shravanplr95
    Froyo Aug 7, 2020

    Shravanplr95 , via OnePlus Nord , Aug 7, 2020 :
    I'm also having the same issue I contacted Amazon and they are saying replacement is not available for this product.Only return is there.
     

    #85
  6. Shravanplr95
    Froyo Aug 7, 2020

    Shravanplr95 , via OnePlus Nord , Aug 7, 2020 :
    I'm also having the same issue I contacted Amazon and they are saying replacement is not available for this product.Only return is there.
     

    #86
  7. yaaamuu
    Gingerbread Aug 7, 2020

    yaaamuu , via OnePlus Nord , Aug 7, 2020 :
    Only return!!!!!! Why not replacement!!?!!
     

    #87
  8. Shravanplr95
    Froyo Aug 7, 2020


    #88

  9. #89
  10. Q1596535925450
    Eclair Aug 7, 2020

    Q1596535925450 , via OnePlus Nord , Aug 7, 2020 :
    how did u contact anazon..all i get is automated caller..can u plz tell me
     

    #90
  11. Shravanplr95
    Froyo Aug 7, 2020


    #91
  12. Q1596535925450
    Eclair Aug 7, 2020


    #92
  13. Shravanplr95
    Froyo Aug 7, 2020

    Shravanplr95 , via OnePlus Nord , Aug 7, 2020 :
    Go by the way and u will get option to connect to customer care
     

    #93
  14. yaduvamsi18
    Gingerbread Aug 7, 2020

    yaduvamsi18 , Aug 7, 2020 :
    doesn't seem to be the issue with every phone. There are posts in this thread with no display issues. I contacted Amazon and they agreed for replacement.
     

    #94
  15. PRATHHAMM
    Eclair Aug 7, 2020

    PRATHHAMM , via OnePlus Nord , Aug 7, 2020 :
    I think we should wait for an update
     

    #95
  16. DARKS7AR , via OnePlus 8 Pro Ultramarine Blue , Aug 7, 2020 :
    That's very rare, that was my advice.
     

    #96
  17. PRATHHAMM
    Eclair Aug 7, 2020

    PRATHHAMM , via OnePlus Nord , Aug 7, 2020 :
    u are using one plus 8 pro which also had that tinting issues but it was fixed via a ota update na?
     

    #97
    E1597039271368 likes this.
  18. DARKS7AR , via OnePlus 8 Pro Ultramarine Blue , Aug 7, 2020 :
    Nope, Who told you. This is a calibration issue means this is an hardware issue no OTA can fix this. Read more comprehensive report on XDA. This nord has more severe tinting than the 8 Pro
     

    #98
  19. PRATHHAMM
    Eclair Aug 7, 2020

    PRATHHAMM , via OnePlus Nord , Aug 7, 2020 :
    I am only facing that issue on my dark mode not anywhere else so what should I do
     

    #99
  20. Shravanplr95
    Froyo Aug 7, 2020

    Shravanplr95 , via OnePlus Nord , Aug 7, 2020 :
    Bro how did they agree.They told me there's no replacement available for this product