98
OnePlus Nord: Important Updates and Open Sales Guide [IN]

  1. sachitgul
    Donut Aug 12, 2020

    sachitgul , via OnePlus 7T , Aug 12, 2020 :
    Had pre-ordered via Amazon on the 29th of July. Received it today (12th of August) and it had shipped on 11th Aug.

    Now this thread claims that I am eligible for the 1 year extended warranty. However, when I go to the OnePlus Care app it asks me to pay for the same. I tried multiple methods but all ended at the payment gateway.

    I then went through this thread and multiple people are facing this issue. Can you please clarify and explain how we are to avail the 1 year warranty extension?
     

    skgarg008 likes this.
  2. skgarg008
    Cupcake Aug 13, 2020

    skgarg008 , via OnePlus Nord , Aug 13, 2020 :
    Hi,
    i was ordered onePlus Nord pre-booked on 28 August 2020 from Amazon and I Received my device on 13 August, 2020, But i did not get the 1-year warranty extension, it is showing 6 month only.
     

  3. U1596647852727
    Cupcake Aug 13, 2020

    U1596647852727 , Aug 13, 2020 :
    So finally presale people got fooled
     

  4. KeenShelter
    Donut Aug 13, 2020

    KeenShelter , via OnePlus Nord , Aug 13, 2020 :
    Totally Man. They are not clearing the things. If they reply for something that creates even more doubts.
    Only thing is phone is good rest is scam.

    Hope they also solve this issues...
     

  5. Kushagra Tandon
    Cupcake Aug 13, 2020

    Kushagra Tandon , Aug 13, 2020 :
    Wait till August end! they may announce something!!
     

  6. Monesh lucky
    Cupcake Aug 13, 2020


  7. hbhansal
    Gingerbread Aug 13, 2020

    hbhansal , via OnePlus Nord , Aug 13, 2020 :
    New phones always do! Fort couple of days. Learn about the battery and charger cycles from max to min initially who help for longer time. My 3 great old 5t still works great!
     

  8. Monesh lucky
    Cupcake Aug 13, 2020

  9. Kushagra Tandon
    Cupcake Aug 14, 2020

    Kushagra Tandon , Aug 14, 2020 :
    Received OnePlus Today at 10! Will unbox it at 12. Amazon delivered it quick and even before expected date (17 August)... Too much excited:D
     

  10. hbhansal
    Gingerbread Aug 14, 2020


    roy.sayanton likes this.
  11. P1577176046994
    Cupcake Aug 14, 2020

    P1577176046994 , via OnePlus Nord , Aug 14, 2020 :
    Bluetooth Headset connected to Oneplus Nord gets disconnected frequently during the call and again reconnects itself.
    Is there a bug fix which has to be done or is there any other issues to this. Please fix this issue asap.
     

  12. roy.sayanton
    Froyo Aug 14, 2020

    roy.sayanton , via OnePlus Nord , Aug 14, 2020 :
    6 month for all red cable members
     

  13. roy.sayanton
    Froyo Aug 14, 2020

    roy.sayanton , via OnePlus Nord , Aug 14, 2020 :
    You should get on or before 31st of this month
     

  14. sachitgul
    Donut Aug 14, 2020

    sachitgul , via OnePlus 7T , Aug 14, 2020 :
    No, no where does it state that and if it does please do quote and share the same. What OP has said is the following...

    ”1-year warranty extension against the user’s IMEI will be done by 31st August for users who experienced a delay in the dispatch of orders"

    ... meaning all claims for this 1 year warranty extension will be done by 31st August

    Please read the first post, sir.
     

  15. roy.sayanton
    Froyo Aug 14, 2020

    roy.sayanton , via OnePlus Nord , Aug 14, 2020 :
    As per the post those who did pre order on 28th and devices shipped after 4th of next month's will get 1 year extended warranty by 31st of August.
    I guess they are waiting for other devices to be delivered those who also did pre order.
    Then they will give that warranty extension via OnePlus care application before 31st of this month.
     

  16. sachitgul
    Donut Aug 14, 2020

    sachitgul , via OnePlus 7T , Aug 14, 2020 :
    Perhaps. My point however (and in a way yours too in this post) invalidates your previous statement.

    Anyway, OP also posted steps (sort of) to avail said extended warranty and they aren't working. I'm guessing the warranty extension is tied to the IMEI and order date so it shouldn't be a big deal for OP to automate this or even make this process way easier than it currently is.

    They should clarify.
     

  17. roy.sayanton
    Froyo Aug 14, 2020

    roy.sayanton , via OnePlus Nord , Aug 14, 2020 :
    I just said you should get on or before 31st.
    I dont know whats wrong in that. 😐
     

  18. sachitgul
    Donut Aug 14, 2020

    sachitgul , via OnePlus 7T , Aug 14, 2020 :
    Ok I read that again now. You meant the warranty extension and I thought you meant I should have bought the phone this month to be eligible. 🙈
     

    roy.sayanton likes this.
  19. sachitgul
    Donut Aug 14, 2020

    sachitgul , via OnePlus 7T , Aug 14, 2020 :
    Bump
     

  20. roy.sayanton
    Froyo Aug 14, 2020

    roy.sayanton , via OnePlus Nord , Aug 14, 2020 :
    Exactly brother.
    So still there is such time

    I am waiting for some updates regarding 2nd pre order box.
    My phone delivered on 8th so my return window is active till 15 th
    Let see how much time amazon/OnePlus takes so send the link along with the code for the 2nd pre order box