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Hello friends,
After a bunch of teasers, hype, and memes, OnePlus Nord open sales are almost here. Ordering Nord isn’t rocket science, but we thought we’d put together a guide to make the process as fast and smooth as possible. If you hadn’t noticed by now, fast and smooth is kind of our thing.
[Availability]
OnePlus Nord open sales on
oneplus.com begin at
10am CEST on August 4 in the following regions and countries:
Europe
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Germany, Denmark, Estonia, Finland, France, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, Netherlands, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Sweden, United Kingdom
APAC
India (
oneplus.in), Hong Kong
For our fans in India, we've made an open sales guide just for you – read it here.
We’ve worked hard to ensure a large volume of Nord devices are available at launch. That said, we still recommend placing your order as soon as possible – you never really know how fast these things are going to sell. If any Nord variants are out of stock, the product page should display the availability and estimated delivery time of the device. You can hit the "Notify me" button to receive a restock notification once the device is available.
[Versions]
Four variants of OnePlus Nord will be available when open sales start – you can find these listed below:
OnePlus Nord, Gray Onyx, 8 GB RAM + 128 GB Storage
OnePlus Nord, Blue Marble, 8 GB RAM + 128 GB Storage
OnePlus Nord, Gray Onyx, 12 GB RAM + 256 GB Storage
OnePlus Nord, Blue Marble, 12 GB RAM + 256 GB Storage
Versions vary by country, please check availability on
oneplus.com.
[How to order OnePlus Nord at oneplus.com]
1. Log in to your OnePlus account. If you don’t have a OnePlus account, you can create one for free at
https://account.oneplus.com/signup. You can register using your personal email, mobile number, Facebook, or Google account.
2. Order your device at the
Buy OnePlus Nord page.
3. Select your desired device version to start the order process. You’ll also be able to add special offers to your order for accessory bundles. OnePlus protection plans will also be available.
[Exclusive Open Sales Offer on oneplus.com]
√ Get exclusive gifts for being first to order Nord in open sales
We’re giving away a bunch of exclusive gifts to those that order Nord first in open sales – these include the OnePlus Nord AR Experience Cardboard and exclusive packaging.
√ Enjoy free shipping
Enjoy free shipping when OnePlus Nord sales start.
√ Trade-in your old phone and buy Nord for less
Use your old smartphone to switch to OnePlus Nord for less. Learn more about the OnePlus
Trade-in Program.
√ Get up to 10% off on any order with the OnePlus Education Program
Eligible students and faculty members can get up to 10% off their order. Learn more
here.
√ 50% off a OnePlus Nord Screen Protection Plan
Pay only €17.50 to repair a damaged screen and back cover for the first 12 months of OnePlus Nord ownership. This special offer is available from August 4 to August 19. (Without this, you'll spend about €150 to get your Nord repaired. So, it’s probably a wise investment.)
√ Up to 20% off on Nord accessory bundles
Select accessories and bundles from “Special Offers” on the
Buy OnePlus Nord page and get up to 20% off.
√ Refer a friend and earn points for awesome rewards!
Become a member of the referral program to earn points and accessory vouchers. Click
here to learn more.
[Terms of usage for vouchers on oneplus.com]
• Only one voucher can be used per order.
• Should you refund your purchase, you will not be able to reuse your coupon.
[Shipping]
All phone orders will automatically receive free priority shipping. Accessories and gear will also be available for standard and priority shipping at a flat rate. The standard shipping rate for some items will be determined by weight.
[FAQs]
Q: Why can’t I see my order history?
A: You may experience some delays when trying to retrieve your order history. If so, that’s probably due to high traffic on our website. Please check back later to review your updated order history. If your issues persist, please don’t hesitate to get in touch with our Customer Support team.
Q: I paid twice with two different payment methods. How can I fix this?
A: Easy fix – just let us know your order number, email, and which payment method you would like us to cancel.
Q: Why did my order get cancelled?
A: Once you've checked out, you have up to 30 minutes to complete the payment for your order before it is automatically cancelled.
Q: I can’t cancel my order. What should I do?
A: An order can only be cancelled from our end. So, submit a request to cancel your order and include your order number and the email address associated with the order you wish to cancel.
Q: How do I know if a product is out of stock?
A: When you select your desired model, the product page should display the availability and estimated delivery time of the device. If your chosen model is out of stock, you can hit the "Notify me" button to receive a restock notification once the device is available.
Q: Why does it say my order has not been paid for even though I just submitted my payment?
A: It may take up to 5 minutes for PayPal and others payment methods to process and send us your payment status.
Q: Why is my PayPal taking forever to load?
A: It can take between 10 to 30 seconds to process your payment through PayPal. If it's still loading, you can refresh the page.
Q: How many devices can I get per order?
A: You can purchase a maximum of 4 devices per order.
Still got a question? Please contact our
Customer Support team. Or ask away in the comments. We're here to help.
Never Settle.
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