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OnePlus Nord - RCC Membership Error - Note: This phone has been linked to another account.

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Did you manage to link your NORD to the RCC membership?

  1. Yes

  2. No

Results are only viewable after voting.
  1. Vivek EA
    Gingerbread Aug 2, 2020

    Vivek EA , via OnePlus 3 , Aug 2, 2020 :
    yes got it today at 7 PM under a totally different order invoice
    yes its me. i have updated that post with the latest developments.
     
    Last edited: Aug 2, 2020

    #61
  2. Yogesh_Kurane
    Honeycomb Aug 2, 2020

    Yogesh_Kurane , Aug 2, 2020 :
    Thats messed up. Haven't received device yet, and having anxiety already by seeing issues like these >_>
     

    #62
  3. VADIVEL.V
    Froyo Aug 2, 2020


    #63
  4. Aarav Sahni , via OnePlus 7 Mirror Gray , Aug 2, 2020 :
    1596396533233.jpg

    I did actually manage to register my Nord in RCC. But seems like the steps I followed only work for me [e]1f616[/e].
     

    #64
    OP....nightmare likes this.
  5. nipun1188
    Cupcake Aug 3, 2020

    Attached Files:


    #65
  6. nipun1188
    Cupcake Aug 3, 2020


    #66
  7. Ruqhaiya Taskeen
    OnePlus Bug Hunter Staff Member Aug 3, 2020

    Ruqhaiya Taskeen , Aug 3, 2020 :
    It would be our pleasure to resolve the issue that you are facing, as we have contacted you for the required information to analyse it further via direct message.

    Regards,
    Ruqhaiya Taskeen
     

    #67
  8. nipun1188
    Cupcake Aug 3, 2020

    nipun1188 , Aug 3, 2020 :
    Pls contact me for this issue too. Received the device today. Contact number is 9819517339
     

    #68
  9. shiovan16
    Donut Aug 3, 2020

    shiovan16 , Aug 3, 2020 :
    Hey I tried this but can't find "this Nord"
    This is my first OnePlus device and haven't used my account with any device before this
     

    #69
  10. Ruqhaiya Taskeen
    OnePlus Bug Hunter Staff Member Aug 3, 2020

    Ruqhaiya Taskeen , Aug 3, 2020 :

    In order to investigate this further, please help us with the requested details. Please have a look in your inbox, we've sent a direct message. Awaiting for your revert!

    Regards,
    Ruqhaiya Taskeen
     

    #70
  11. Ruqhaiya Taskeen
    OnePlus Bug Hunter Staff Member Aug 3, 2020

    Ruqhaiya Taskeen , Aug 3, 2020 :

    For analyzing this better we would need few details. It'll be of great help if you could share the information for further analysis. We've responded to you via direct message.

    Regards,
    Ruqhaiya Taskeen
     

    #71
  12. Ruqhaiya Taskeen
    OnePlus Bug Hunter Staff Member Aug 3, 2020

    Ruqhaiya Taskeen , Aug 3, 2020 :
    We may have to check this further. Kindly check you're inbox we've dropped you a direct message. It'll be of great help if you could share the required information.

    Regards,
    Ruqhaiya Taskeen
     

    #72
  13. Ruqhaiya Taskeen
    OnePlus Bug Hunter Staff Member Aug 3, 2020

    Ruqhaiya Taskeen , Aug 3, 2020 :
    For analyzing this better we would need more details to get this sorted out at the earliest. We've dropped you a personal message and would request you to respond the same.

    Regards,
    Ruqhaiya Taskeen
     

    #73
  14. Ruqhaiya Taskeen
    OnePlus Bug Hunter Staff Member Aug 3, 2020

    Ruqhaiya Taskeen , Aug 3, 2020 :
    We may have to check this further. Kindly check you're inbox we've dropped you a direct message. It'll be of great help if you could share the required information.

    Regards,
    Ruqhaiya Taskeen
     

    #74
  15. abdullahasif
    Cupcake Aug 3, 2020


    #75
  16. Ruqhaiya Taskeen
    OnePlus Bug Hunter Staff Member Aug 3, 2020

    Ruqhaiya Taskeen , Aug 3, 2020 :

    It'll be great if you could share the required information for us to get this sorted for you. We've sent you a Dm, please check and get back to us. Hope to hear from you soon!

    Regards,
    Ruqhaiya Taskeen
     

    #76
  17. U1596383450053
    Cupcake Aug 3, 2020

  18. Batman360
    Lollipop Aug 3, 2020

    Batman360 , Aug 3, 2020 :
    So yeah, tried some partial steps of this again.
    1st : Done a factory reset
    2nd : Logged in again to RCC by providing IMEI number but inserted the sim before, this time (idk if this matters but yeah)
    3rd : After setting up the device, I logged in to OnePlus care app and also in the community.
    4th : While going to the settings page and then tapping on the RCC account there, it shows you a "Link Now" Option, but while tapping on it, it will show error as the device is already linked.
    5th : Logout from your account from there itself i.e. from the setting's RCC account.
    6th : Close settings and remove it from recents
    7th : Log in again by going to the settings and then RCC account. And this time there won't be any option to "Link now", hence the device is linked.

    P.S. There still no 6 months extented warranty option showing in the OnePlus care app, that needs to be checked by them. But the device is linked now.

    cc: @razzor228 , cracked it 😜
     
    Last edited: Aug 3, 2020

    #78
    Aarav Sahni and razzor228 like this.
  19. H1596429921770
    Cupcake Aug 3, 2020


    #79
  20. Aarav Sahni , via OnePlus 7 Mirror Gray , Aug 3, 2020 :
    Well done [e]1f44f[/e] @razzor228 @Batman360 ... I hope this works for every device now.

    All those facing the problem try this out and reply if it's working.
     

    #80
    OP....nightmare and Batman360 like this.