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OnePlus Nord red cable phone link failed via OnePlus Nord

  1. PrasidhKrishna
    Eclair Aug 2, 2020

    PrasidhKrishna , via OnePlus Nord , Aug 2, 2020 :
    I'm trying to link my new Nord to the red cable club and it says the device is already linked when I haven't even linked to any other account
    can you please help me resolve this?
     

    #1

  2. #2
  3. ashifashraf5 , via OnePlus Community App , Aug 3, 2020 :
    Hi,
    I've contacted the OnePlus Nord Bug Fixing team. If you can share the details in my Bug reporting thread they can make a fast fix. If you are interested share the details :

    In order to check this further, we would need a few details and it would be great if you could help us with the below information:

    1. Is the account visible under settings page? Please share the screenshot of the Setting page.
    2. Is your OnePlus device manufactured for India?
    3. Are you using an Indian SIM card only?
    4. Were you in India when you updated your device?
    5. Did you disable your SIM card during the update process?

    In thread

    https://forums.oneplus.com/threads/unable-to-join-red-cable-club.1269380/
     

    #3