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Oneplus Nord Slow Charging times - 70% in 30mins

  1. JjamoTvHD , via OnePlus Community App , Aug 2, 2020 :
    So... Still using the 'E' Oneplus Cable with The Warp charging Brick:

    These are my charging times from 0%...

    10 Mins - 14%

    15mins - 21%

    26mins - 40%

    30mins - 46% should be 70!

    34mins - 50%

    41mins - 60%

    46 mins - 70% - when it final reached

    52mins — 80%

    58mins - 90%

    68mins - 100%

    Anyone else getting anything similar?
     

    Attached Files:


    #21
    AllenBaby7 likes this.
  2. Simran K
    OnePlus Bug Hunter Staff Member Aug 3, 2020

    Simran K , Aug 3, 2020 :

    For analyzing this better we would need few details. It'll be of great help if you could share the information for further analysis. We've responded to you via direct message.

    Regards,
    Simran
     

    #22
    JjamoTvHD likes this.
  3. Matthaios
    Cupcake Aug 9, 2020

    Matthaios , via OnePlus Nord , Aug 9, 2020 :
    I have also had some problems with recharging. With the cable it came it took 1,4 hours to recharge to 100% iirc. Cable was labeled L. Tried also with other cable labeled E and it's still slow and finally with third cable that was labeled as D and that seems to work how it should. Took around hour to get almost 100%.

    Edit. The cable labeled D came with OnePlus 7T iirc.
     

    #23
    JjamoTvHD likes this.
  4. Godfather 1
    Jelly Bean Aug 9, 2020

    Godfather 1 , via OnePlus Nord , Aug 9, 2020 :
    Aeroplane mode was turned on, i timed my charging from 50 to 93 and it took 30 mins for that.
     

    #24
    Caomhin and JjamoTvHD like this.
  5. AbhiSomeone
    Froyo Aug 9, 2020


    #25
    JjamoTvHD likes this.
  6. AbhiSomeone
    Froyo Aug 9, 2020

    AbhiSomeone , via OnePlus Nord , Aug 9, 2020 :
    I don't think anyone get this type of charging speed.
     

    #26
    JjamoTvHD likes this.
  7. ishanpatel3
    Donut Aug 10, 2020

    ishanpatel3 , via OnePlus Nord , Aug 10, 2020 :
    1597094580619.jpg

    1597094580652.jpg

    Getting slow charging times on my OnePlus Nord - definitely not 70% in 30 mins. All apps have been closed and optimised Charging switched off... Anyone have a solution for this yet?
     
    Last edited: Aug 10, 2020

    #27
    kkhede407, AllenBaby7 and JjamoTvHD like this.
  8. G_Nithin_Kashyap_ImbP
    Cupcake Aug 13, 2020

    G_Nithin_Kashyap_ImbP , Aug 13, 2020 :
    For me when I charged from 0% to 100% it had an average of 1600mA with 1200mA being minimum and 1800mA being maximum. But When I tried charging from 20% it charged with an average of around 3500mA . From 0 to 60% it was fluctuating between 3300mA to 5100mA, after that it drastically reduced to around 2400-2700mA.
     

    #28
  9. r!chA
    Cupcake Aug 14, 2020

    r!chA , via OnePlus Nord , Aug 14, 2020 :
    I charged my ohone at 1% battery level and it took 2.5 hrs to fully charge. even while using warp charger , it's not showing rapidly charging. its is showing only normal charging. can anyone please let me know what could be the issue?
    1597422536297.jpg
     

    #29
  10. gordonlaukongting , via OnePlus Nord , Aug 14, 2020 :
    I was a bit surprised before as the warp charging worked poorer than my OnePlus 5 dash charging. using the OP 5 dash charger can always get charging current to 3.4A.

    But now after almost a week experience, I can see that if I use my Nord to warm, and I plug the warp charging immediately, I won't be seeing a good charging current in the Ampere app. it will be just about 1.8-2A. I notice the measured temperature is about 37.5-38 deg. I unplug, wait for few minutes cool down, I plug in the warp charger again, I immediately see the charging current goes a lot higher than before. The temperature is about 32 deg when start charging. If I turn of my screen, turn back on to measure again, I can see current almost 6A which is the claimed almost 30W charging. I also notice if you do charging and use the phone at the same time, the charging speed will drop also.

    When it charges up higher, the current will slowly drop and it will not be 6A all the time. I feel like this is some smart sensing or detection to help for overheating and saving your battery life. I think if you can be patient, just turn off your screen, close your eyes and rest for 5 minutes, let the temperature cool down first, then you can enjoy the warp super fast charging. See if this helps.

    below some screen shots I really get up to almost 6A charging.
    1597423065024.jpg

    1597423065062.jpg
     

    Attached Files:


    #30
    AllenBaby7 likes this.
  11. piratey2k6
    Eclair Aug 15, 2020


    #31
  12. piratey2k6
    Eclair Aug 15, 2020


    #32
  13. Farazalam
    Cupcake Aug 17, 2020

  14. piratey2k6
    Eclair Aug 18, 2020


    #34
  15. Mr.Yash Popat
    Cupcake Aug 19, 2020


    #35
    AllenBaby7 likes this.
  16. AllenBaby7
    Donut Aug 20, 2020

    AllenBaby7 , via OnePlus Nord , Aug 20, 2020 :
    Is there any solution to this. Op is right, I am getting around 50% charge in 30 min (15 to 60 in 30 min). Oneplus subreddit has proof that it charges around 70% in 30 min but my phone is not charging at that speed. I have indian varient.
     

    #36
  17. James Wang
    BASEBAND DEVELOPMENT ENGINEER Staff Member Aug 20, 2020

    James Wang , Aug 20, 2020 :
    Dear customers,
    For charging 70% in 30mins, there are some conditions:
    Environmental ambient temperature: 25°C ± 1°C. Operating temperature of the phone when charging starts: 25°C ± 1°C. Test process: Charging commences from 1% with official OnePlus charger and cable (in the box). The screen stays off during the entire charging process. Actual performance experienced by users may vary based on the specific charging environment conditions.
    From the informations we got from some customer(thanks them for providing information), the reason is charging at high temperature. For protecting the users from heat, we limit the charging current when the temperature is high,which makes charging time longer than expecting.
    I have test it again in that condition.
    In 30min, the device got around 71%.
    upload_2020-8-20_22-5-31.png
    Besides, we are trying to improve the fast charging and give our customer a better experience.
    Thank you
    Best Wishes
    James Wang
     

    #37
    AllenBaby7 and kkhede407 like this.
  18. kkhede407
    Cupcake Aug 20, 2020


    #38
  19. piratey2k6
    Eclair Aug 20, 2020

    piratey2k6 , via OnePlus Nord , Aug 20, 2020 :
    Well in that case I've to put my phone in refrigerator while charging 🙄
     

    #39
    J1597215895310 likes this.
  20. Vikrantdh_Sathya
    Cupcake Aug 21, 2020

    Vikrantdh_Sathya , via OnePlus Nord , Aug 21, 2020 :
    I have had my Nord since Aug 7th and the charging speed is very slow. I have been monitoring the charging speed since I got my phone, it consistently charges only till 55/56% from 15% in 30 minutes. I have also timed the charging speed every 5 mins and it is consistently 7%. That's only around 42% for 30 minutes.

    I have disabled the optimised charging option and charging only when the phone temperature is low. Still the charging speed is no way near where it should be.

    Can someone help?
     

    #40