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OnePlus Notes blacking out when opened. via OnePlus 7

  1. Shruti.Minx
    Cupcake Jul 24, 2021

    Shruti.Minx , via OnePlus 7 , Jul 24, 2021 :
    Whenever I open Notes, it just returns a black screen. It is the latest version and it still isn't opening. I need to get my notes, they're important. Please hlep.
     

    #1
  2. Boogeyman_real
    Gingerbread Jul 24, 2021

    Boogeyman_real , via OnePlus 7 Pro , Jul 24, 2021 :
    Try to sync the notes on the cloud and then access the notes using your browser.
    You can sync the notes without going to the notes app. go to settings, cloud service and sync the notes.
     

    #2
  3. mojoyoyo77
    Assistant Head Moderator Assistant Head Moderator Jul 24, 2021

    mojoyoyo77 , Jul 24, 2021 :
    Sometimes a black screen can be an error in the themes, change in "Personalization" your theme to a different one and check
     

    #3
    Artemus. and ShrutikaSrivastava like this.
  4. Shruti.Minx
    Cupcake Jul 24, 2021

    Shruti.Minx , via OnePlus 7 , Jul 24, 2021 :
    Thank you. This worked. I don't use the OnePlus cloud service usually but atleast I can recover my notes. :)
     

    #4
    Boogeyman_real likes this.
  5. Shruti.Minx
    Cupcake Jul 24, 2021

    Shruti.Minx , via OnePlus 7 , Jul 24, 2021 :
    Nope. Seems like it is some other issue. After disabling dark mode, it is returning a white screen. But, the cloud service idea worked.
    Thank you !
     

    #5
    mojoyoyo77 likes this.
  6. mojoyoyo77
    Assistant Head Moderator Assistant Head Moderator Jul 24, 2021

    mojoyoyo77 , Jul 24, 2021 :
    Oh well I'm glad you were able to access your notes, then I thought it might be the cloud service for India only (I think).
     

    #6
    McJader and ShrutikaSrivastava like this.